111 Health Advisor (previously 111 Call Handler) - Wakefield
Job description
NHS 111 RECRUITMENT FOR OUR WAKEFIELD CALL CENTRE
111 Health Advisors are highly trained to assess and negotiate to ensure the best patient care and outcome - no two calls will be the same. We work around the clock receiving 111 calls from patients who need our help and advice. It is an incredibly rewarding role that allows you to really make a difference to our patients lives.
The role will be demanding, and this role may not be for everyone, you will be dealing with a wide variety of patients including some very emotional situations. Successful candidates are required to have the skills to deal with the variety of patient calls in a compassionate, professional way. You will also use your strong customer service skills to deal with complex, sensitive, and sometimes distressing information to ensure the right level of appropriate care for our patients is sought.
You do not need any experience in healthcare as full comprehensive training will be provided, however you do need to be dedicated to caring for all our patients and be able to work out of hours as this is essential.
abouteureka.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, abouteureka.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, abouteureka.com is the ideal place to find your next job.