Job description

Assistant Managers are responsible for assisting the Manager with the operations of convenience store. Assistant Managers are required have the knowledge of a Manager, and are responsible for the unit in the Manager's absence, but have no direct reports.
Assistant Managers must have open availability, and be 18+ years old. Schedule will be 40+ hours per week, including two evening shifts.

RESPONSIBILITIES

• Assist Store Manager in examining the marketplace for changes that may affect the business
• Direct the shift to ensure maximum productivity of every staff member, including self
• Accept responsibility for controlling the inventory and store security on the shift
• Protect company assets at all times by following asset control policies
• Advise Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance; Report all accidents, maintenance issues and customer incidents to Store Manager immediately and complete proper paperwork and communicate through log book
• Stay familiar with Company Policy Manual, bulletins, memos and other publications and communicate appropriate information
• Ensure all communications with customers, suppliers, vendors, co-workers, etc. is professional and appropriate
• Communicate store results to employees and celebrate store successes with the team
• Ensure store merchandise is properly stocked on shelves and in coolers
• Understand sales per labor hour and observe shift operating hours at all times; Follow the work schedule as posted, unless a change is deemed necessary by management; Properly post all hours worked and sign verifying all hours worked
• Delegate any necessary tasks per shift and ensure proper shift change procedures are followed
• Complete deposit and paperwork in timely manner
• Assist Manager in meeting daily, weekly and monthly reporting requirements
• Perform inventory counts on departments assigned by Manager and assisting the Manager in inventory management, including cash audits
• Assist Manager in proper merchandising of the store to maximize sales and profitability
• Be knowledgeable about all store promotions and employee promotions
• Complete payroll and daily paperwork in the manager’s absence including the daily deposit
• Assist in ensuring all equipment in store is functioning properly and is receiving proper preventative maintenance checks
• Assist Manager in recruiting, onboarding and training efforts
• Conduct monthly safety meeting as directed
• Be knowledgeable about Balanced Scorecard structure and measures as well as the duties required to execute those measures successfully
• Ensure proper operation, maintenance and profitability of the car wash, if applicable
• Work an irregular schedule, including evenings and weekends; Assist in covering shifts with sometimes with short notice
• Perform other duties not listed as required

QUALIFICATIONS

• Education: Required: Equivalent to high school diploma; Strongly prefer Associate’s or Bachelor’s Degree
• Experience: Required: 1+ years convenience store or retail experience; must be current Wallis Companies employee in good standing, working as an Assistant Manager, FastTrack Assistant Manager Trainee, or Shift Leader.
• Language Skills: Ability to read, write, speak, and understand English in a manner that is sufficient for effective communication with groups of managers, clients, customers and the general public
• Skills and Abilities: Skill using various procedures and applications to clearly prescribed standard practices which require the making of minor decisions and use of some judgment as to the method of performance
• Technology, Tools, And Equipment: Computer, Microsoft Office: Outlook and Excel in particular, Cash Register, Telephone, Copy/Printer/Fax, Hepatitis A vaccination where required, Other equipment necessary for convenience store operations

Wallis Companies is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

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