Job description
TRI-COM Central Dispatch is a multi-jurisdictional 9-1-1 dispatch center located in St Charles, Illinois. We receive 9-1-1 calls and dispatch police, fire and emergency medical calls. Duties involve answering 9-1-1 calls, transmitting vital information to emergency personnel via the radio, relaying information via a computer-aided dispatch terminal, and answering administrative and non-emergency lines.
Applicants must meet the following minimum requirements:
- Minimum age requirement of 18 years old
- Education and experience equivalent to a high school diploma
- Ability to speak clear, articulate English
- Full range of hearing in both ears
- Type accurately with a speed of at least 40 WPM
(typing test must be passed in order to proceed with process)
The position supports a 24 hour, 7 day a week operation and applicants must have the desire and ability to work any shift, including weekends and holidays.
Desirable qualifications:
- Previous experience in public-safety dispatching
- Multi-line telephone equipment
- Fast paced, computerized customer service experience
- Flexibility, split ear and multi-tasking are paramount
Applicants must successfully pass a keystroke/typing test, simulation testing, and an oral board interview. After placement on the eligibility list, applicants will take a polygraph test, extensive background investigation, criminal history check, psychological evaluation, physical exam, and drug test.
Benefits:
· Current Starting Salary: $54,352
· Group Health/Dental insurance
· Life insurance
· IMRF pension
· Holiday, Personal, and Vacation Time
· Represented by Metropolitan Alliance of Police (MAP)
Experienced 9-1-1 Telecommunicators
If you are an experienced 9-1-1 Telecommunicator, you may be eligible to start at a higher pay rate. This is dependent on a review of your experience and qualifications.
Current Salary Range: $54,352 to $76,920
How to Apply:
Deadline for submitting applications is Tuesday, April 26, 2022.
Applications are available at:
https://tricom911.org/careers
Job Type: Full-time
Pay: $55,983.00 - $79,228.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Holidays
- Night shift
- Weekend availability
Ability to commute/relocate:
- Saint Charles, IL 60175: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- This is a 9-1-1 center open 24/7/365. Are you available to work any shift, day, and time?
Education:
- High school or equivalent (Required)
Work Location: One location
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