Job description

Summary/Objective
The Absence Management Specialist coordinates the support for all leave of absences programs, short-term disability claims, ADA accommodations and workers’ compensation claims. Effectively coordinates all cases/claims to include general administration, comprehensive case management and program compliance with the Family Medical Leave Act, ADA , short-term disability, and all related employment laws. Performs exemplary customer service and assistance to associates, managers, executives, and colleagues.
Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Hands-on responsibility for the day-to-day administration of all employee leave of absence programs, ADA accommodations, and short-term disability claims.
2.Interprets and administers leave programs and policies in accordance with the applicable federal and state employment laws (FMLA, ADA, USERRA, Pregnancy Discrimination Act, etc).
3.Ensures the proper tracking of LOAs and identifies the process dependencies and suggests remediation of those dependencies.
4.Independently approves and/or denies leave cases based on relevant medical information. Coordinates and organizes all medical information and ensures that HIPAA and Associate Privacy guidelines are closely monitored and effectively executed.
5.The first point of contact for Associates, Managers, and other key stakeholders related to their team members’ leave of absence and ADA accommodation requests.
6.Manages all administrative aspects of leave and workers’ compensation claims to include tracking hours used/taken and working with payroll to ensure that pay for associates is accurate.
7.Works closely with associates to ensure that all relevant completed medical documentation is submitted for timely review. Maintains appropriate contact with all associates on leave and coordinates all aspects of return to work
8.Processes Short-Term Disability (STD) claims for associates on leave who have STD coverage. After Benefits Manager approves, send payroll the payment schedule for STD payments.
9. Ensures that STD claims, state leaves and workers’ compensation leaves are coordinated

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