At ACERTUS culture is everything. We want people to want to work here. We have weekly huddles to hear from our team on how we can improve. And guess what? We act on your ideas!

ACERTUS is the only tech-enabled automotive logistics company to move, store, recondition, title & register finished vehicles. As a Key Account Coordinator, you will be responsible for building loads of vehicles by utilizing technology to assign carriers and drivers. This role is focused on our extensive network of carriers as well as growing existing customer relationships.

Schedule: Tuesday thru Saturday 10:00am - 6:30pm

** Schedule during Training: Monday - Friday: 8am-4:30pm

Hybrid Work Schedule after training is completed: 2 days in the office, 3 days remote

Pay: $18 - $20/hr. Based on Experience

What will you be doing?

• Communicate and problem solve with dispatch staff and other departments.
• Provide phone coverage and route calls to appropriate staff.
• Making calls to drivers on hot units and provide updates to customers.
• Working with our accounting department to ensure proper pricing.
• Analyzing reports to find discrepancies in paperwork.
• Talk with customers to confirm availability before orders are dispatched out.
• Utilizing transportation management system to dispatch vehicles to carriers.
• Building reports in Excel.
• Other duties as assigned.

What are we looking for?

• Driven, enthusiastic, competitive, and results focused.
• Ability to work in a team environment, while also delivering individual results
• Strong written and verbal communication skills
• Strong communication, problem solving, and customer service skills
• Strong customer service/client relationship management experience
• Excellent time management and attention to detail.
• Personal responsibility to manage change.
• High School Diploma or GED required
• Proficiency with MS Office programs (Excel, Outlook, PowerPoint, Word, etc.)
• Experience working in a call center environment, preferred.
• Experience with transportation software, a plus

Benefits

At ACERTUS we believe that our employees are our greatest asset. Our benefits include:

• Medical, Dental and Vision Insurance benefits start on the 1st of the month following your start date.
• Company Paid Time Off
• 8 Company Paid Holidays
• 401(k) with company match starts on the 1st of the month following your start date.
• Casual Dress Code
• Hybrid Work Schedule (2 days in the office, 3 days remote)

About ACERTUS

ACERTUS is an automotive logistics company specializing in vehicle lifecycle solutions. Our client centric model is enabled by our people, processes and innovative technology that are a differentiator in the industry. Our comprehensive portfolio of services are designed to provide solutions throughout the lifecycle of a vehicle. We offer a full suite of vehicle transportation services, customizable technology, a national title and registration platform plus compliance services, and a growing vehicle storage footprint throughout North America. ACERTUS – Relentless Drive to Deliver!

ACERTUS is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.