Job description

Acara Solutions is looking for an Accounts Receivable Collections Specialist for our Client located in Rochester, NY

• Mitigates risk through resolution of client's past due balances.
• Ensures that a quality product is delivered to the branch and client in an accurate timely manner and that all branches and clients are supported with a high degree of quality service.
• Answers inbounds calls to resolve past due balances and meet daily collections and call goals.
• Initiates calls to clients based on risk to resolve outstanding receivables.
• Makes a decision to release or hold an at-risk account based on established policies and procedures to mitigate risk.
• Researches EFT transactions that have been returned from the bank in order to recollect the funds owed by the client.
• Evaluates high risk accounts to determine if they need to be escalated to the internal collection agency.
• Escalates client issues to appropriate departments to ensure timely collection on account.
• Maintains daily call requirements based on the forecast provided to ensure standards are met.

Pay and Benefits:

• The Salary for this position is $18.00 per hour (Max Pay rate).

Required Skills / Qualifications:

• High School Diploma or GED
• Minimum of 1 year experience in Accounts Receivable Collections Specialist

Job Types: Contract, Temporary

Salary: Up to $18.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Accounts receivable: 1 year (Preferred)

Work Location: On the road

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