Ecolab is seeking an Accounts Receivable Specialist to provide AR support to all divisions aligned to Shared Services. The position is accountable for all cash application activities across all North American divisions for complex and high impact applications, new associate training, and may provide additional high-level support to other CBC functions. This position supports AR problem resolution processes which require critical thinking and “big picture” decision making skills related to customer issue resolution. Role works within credit policy guidelines to improve DSO/Cash flow and reduce risk. Position acts as key liaison with both internal and external customers.

What’s in it For You:

• The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments.

• The ability to make an impact and shape your career with a company that is passionate about growth.

• The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best.

What You Will Do:

• Adheres to company and department policies utilizing function SOPs and DTPs in daily activities.

• Responds to escalated requests as needed and working to end to end resolution.

• Use critical thinking and analytical skills to develop and maintain key reporting metrics.

• Reporting and process ownership, maintaining key metrics and working to resolution.

• Communicate within and across CBC team’s key information to key stakeholders.

• Maximizes use of CBC processes and systems to manage risk and accelerate cash flow.

• Develop deep knowledge of customer payment (Order to Cash) processes.

• Leverages extensive process knowledge across business systems to recognize process deficiencies and leads development and implementation procedural changes to improve productivity and service levels.

• Establishes and maintains strong working relationships with corporate account sales management teams (AVP’s/CAM’s/AM’s) and external/internal customer contacts (Accounting, Division Controllers, Audit, ShS Managers, RMS, Commercial Banks)

• Maintains a positive, professional manner using appropriate business communication.

• Demonstrates urgency to resolve issues with associates, internal and external customers. Uses sound judgment in decisions and interactions.

• Leverage SLAs and KPIs to drive daily activity.

• Subject matter expert and resource for ad hoc project support

• Provide coaching and first line problem resolution assistance to team members.

• Achieves individual objectives related to SLA’s and KPI’s.

• Openly accepts feedback and eager to learn new responsibilities.

• Actively pursues opportunities to develop and leverages PP&D.

• Other responsibilities as defined.

Position Details:

• Hybrid work environment; 3 days in the office, 2 days working at home office

• This position is located at our Schuman Campus in Eagan, MN

• The working hours for this position are Monday through Friday, 8:00 to 5:00PM

Minimum Qualifications:

• High school diploma equivalent required.

• 4 years previous experience in credit, finance, accounting, customer service, and/or office environment, additional education may be substituted in part.

• No immigration sponsorship available

Preferred Qualifications:

• Post-secondary degree in Business, Accounting, Finance, or related field

• Effective oral and written communication skills

• Excellent time management skills with ability to manage multiple priorities and meet deadlines.

• Superior organizational skills and strong attention to detail

• Ability to handle sensitive situations and maintain customer loyalty while working through the resolution process.

• Flexibility to adapt to a dynamic business environment.

• Proven analytical, problem solving, and decision-making skills.

• Needs to be self-motivated, with the ability to work both independently and in a team environment.

• Proficient in Microsoft Office applications Excel and Access

• Proficiency in ERP Systems- SAP, AS400

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.

Our Commitment to Diversity and Inclusion

At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.