POSITION TITLE: Adjunct Trainer-Technology (General)

REPORTS TO: Lead Trainer and Supervisor

FLSA STATUS: Non-Exempt (Hourly)

DATE: 08/03/2022

Rate: $30 per hour

JOB SUMMARY: Adjunct trainers serve as part-time training staff who operate under the Workforce Development umbrella and offer training for Goodwill clients under the GCPI and Employment program certificate programs. The Technology Trainer will work to support Goodwill technology training certifications and classes that serve the public good and include coursework such as Call Center, Call Center Supervisor, Workplace Computer Skills, and relevant workshops that support Goodwill clients.

ESSENTIAL JOB FUNCTIONS:

• Serve as trainer for Call Center, Call Center Supervisor, Workplace Computer Skills, and relevant workshops on a part-time basis.

• Responsible for facilitation of Goodwill certificate and employment programs offered

• under OBPVS through GCPI.

• Provides training in the areas of MS Office, Google Apps, and Basic Computer skills.

• Facilitation of technology training on a rotating basis.

• Provides Roadshow training on behalf of Goodwill for the identified training areas.

• Documentation of training materials.

• Administration of training records.

• Documents completions and outcomes from training.

• Evaluate client/student performance and the ability to address concerns as needed.

• Serve on training committees as needed.

MINIMUM QUALIFICATIONS FOR CONSIDERATION:

• Associates degree preferred or 5 years or more in associated field of study.

• 3-5 years in a public speaking or teaching role.

• 2+ years in a training or supervisory role.

• 2+ years’ experience in working with MS Office 2016 or higher.

• 2+ years working with Google Suite.

• Clean driving record.

• Must have driver’s license and valid insurance.

• Ability to show credentials in areas requested to teach (certificate programs).

• Experience in job development for individuals with multiple barriers to employment.

• Excellent communication skills and the ability to work effectively with other team members.

• Proficient in MS Office Suite including Word, PowerPoint, Excel, Google Apps, and Outlook as well as able to navigate the internet with ease.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Must be able to maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance.

• Must be able to engage a classroom and have exceptional classroom management skills.

• Must be effective at communicating vocational counseling and helping others shift behaviors toward gaining employment.

• Must provide quality service delivery to those who have challenges to employment.

• Good interpersonal and observational skills

• Patience, understanding, and empathy

• Good analytical and organizational skills

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• This work is not sedentary and requires the following activities: Walking for long periods of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, smelling and visual acuity.

• The employee is frequently required to climb or balance; crouch, or crawl Specific vision abilities required by this job include close vision, distance vision and color vision.

• The ability to lift up to 35 pounds, or more with assistance.

• Employee is required to operate a computer.

WORK ENVIRONMENT:

• Works in a climate controlled, office or retail environment most of the time except for when travelling to host sites.

• Low noise level.

• Travel to company locations as required.

• Works variable hours not to exceed 30 hours per week.

• Must be willing and able to work in a prison and receive security clearance to do so.