Job description
Job Introduction:
We are looking for an Administrative Assistant for the Administration Department. The incumbent will be responsible for the day to day activities of managing the front desk, while also supporting the Sr. Manager with the completion of general administrative duties for the department.
This a full-time office-based position in New York City.
Could this position be the right fit for you?
Position Summary
What You'll Bring
The ideal candidate will have 1-3 years of related administrative and customer service experience, Computer literacy; ability to learn new software programs quickly and intuitively; excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously; and ability to work as a team member, as well as independently. Ability to lift and carry or otherwise move up to 25 pounds regularly/occasionally. Willingness to travel to other site locations as instructed Job Description Summary:
About Maximus
Maximus is a global organization that partners with national, state, and local governments to provide critical health and human services. With decades of experience designing, developing, and delivering innovative programs and comprehensive solutions, Maximus is driven by a mission to strengthen communities and improve the lives of the people we serve.
Position Overview
We are looking for an Administrative Assistant for the Administration Department. The incumbent will be responsible for the day to day activities of managing the front desk, while also supporting the Sr. Manager with the completion of general administrative duties for the department.
This a full-time office-based position in New York City.
Could this position be the right fit for you?
Position Summary
Perform receptionist duties; answers and directs telephone calls, takes and distributes telephone messages and greets office visitors and directing visitors throughout the center.- Prepares outgoing/log incoming shipments and ensures document control of mail and project correspondence.
- Types/generates letters and other documents, as necessary.
- Creates ID badges for all new hires and requested replacement IDs.
- Acts as a back up to the Facilities Coordinator and to the Sr. Manager.
What You'll Bring
The ideal candidate will have 1-3 years of related administrative and customer service experience, Computer literacy; ability to learn new software programs quickly and intuitively; excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously; and ability to work as a team member, as well as independently. Ability to lift and carry or otherwise move up to 25 pounds regularly/occasionally. Willingness to travel to other site locations as instructed
The Administrator will assist the department by performing any combination of entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
Job Summary:
Essential Duties and Responsibilities:
Minimum Requirements:
MAXIMUS Introduction: Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com. EEO Statement: EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency: Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Posted Max: USD $26.44/Hr. Posted Min: USD $12.50/Hr.
- Answer general inbound calls and place outbound calls with the goal of increasing business, customer satisfaction, and customer retention.
- Follow basic procedures and scripts, using fundamental knowledge of company and project directories, services and products to assist customers and clients.
- Type or generate letters and other documents as necessary.
- Assist in the maintenance of the office record and filing systems.
- Retrieve, log, and route correspondence (faxes, email, letters, etc.).
- Prepare outgoing or log incoming shipments. Ensure document control of mail and project correspondence.
- Handle mail and postal machine.
- Assist with coordination of meetings both internally and with the customer and participate as necessary.
- Backup support for recording and providing meeting minutes within the required time frame as necessary.
Minimum Requirements:
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guidelines.
- Communicates routine information in a clear and accurate way with internal & external contacts.
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