About Morales Group:

Morales Group is a nationally recognized Indianapolis based MBE staffing company. We draw upon the unique spirit and ability of a globally diverse workforce to enhance our clients business agility, productivity and competitiveness. We believe we are here for a purpose building better futures, one story at a time. Being part of our story means making the world better. Learn more: moralesgroup.net

We want you to be part of our story of building better futures. At Morales Group Staffing we believe in the relentless pursuit of growth and development of all our teammates. We show courage by communicating candidly and sharing bold ideas. We work humbly to create an inclusive and trusting community. And we are relentless in our pursuit of being a light to others.

The Position:

Responsible for greeting guests, answering the multi-line phone system, and providing excellent customer service. Duties to include but not limited to: Perform basic employee records maintenance such as address changes, record availability calls, research check issues, problem solve at a basic level, perform other administrative duties and data entry related to applicant/employee screening, hiring process, and employment verifications.

The Duties:

Receptionist:

• Promptly answers multi-line phone system in a professional manner; then effectively directs calls to the appropriate staff

• Promptly greets associates, clients and vendors in a professional manner

• Performs basic problem solving for the temporary employees (i.e. address changes, recording availability calls, informing temporary employees of open positions, and temporary employee paycheck research)

• Guide guests to appropriate area/person

Administrative Duties:

• Coordinates with Payroll department for associate live check pick-up when required

• Updates employee payment information in data base as required

• Assigns employee application workflows for new hires and rehires

• Assists with request to update W-4 forms

• Follows up with temporary/internal employees whose mail has been returned (i.e. W-2); ACH Returns

• Assists with identifying candidates for recruiting of temporary employees for large volume orders

• Sorts and distributes mail as required

• Enter and assist in maintaining Employee payment information (i.e. Prepay cards, direct deposit, etc.)

• Direct on average of fifty to seventy-five (50-75) employment verifications per week for housing, food stamps, and other aid to Work Number

• Communicate directly with Work Number and Manager to resolve system questions

• Manage the (Work Opportunity Tax Credit) WOTC program

• Manage reports from WOTC

The Qualities:

• Knowledge of other languages is helpful but not required.

• Strong communication skills and with great active listening skills.

• Ability to be accurate, concise, and detail oriented.

• Lives our core values daily of being humble, being courageous and being a light.

• High School and Higher Education preferred

Morales Group Benefits:

• Health insurance Medical, vision, dental and life insurance plans available.

• Disability Insurance Short-term and long-term coverage.

• Paid Baby Bonding Time because family is important.

• Competitive PTO (Paid Time Off)

• 401k Plan - for saving for the future.

• Professional Development From our True-U partnership to monthly workshops to continuing education tuition reimbursement program we believe in developing our team.

• A culture of Giving Back 16 Paid Volunteer Hours

• Passport Program we want to keep the team engaged in the culture we have built.

What we value:

Be Humble

Show up with no Ego and serve others.

Be Courageous

Be willing to step out for what is right and use your voice.

Be a light

Shine bright when there is darkness.

Morales Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.