Summary

The Administrative Assistant II provides clerical and administrative support to an upper-level manager within the Company. May provide additional support for general administrative processes that improve efficiencies within the Department or Region.

Roles and Responsibilities

• Performs general clerical duties including but not limited to filing, mailing, faxing, photocopying, typing
• Schedules appointments and updates calendars for manager(s) within area of responsibility
• Answers phone(s) promptly and in a professional manner
• Assists managers and co-workers with tracking of Time-Off Benefits
• May provide assistance with entering time and/or resolving payroll data entry problems
• May order and maintain office supplies for department (and other areas as assigned i.e kitchen and bathroom supplies)
• May assist with tracking building maintenance issues
• Assists with activities related to co-worker recognition/appreciation such as ordering event tickets or flowers, sending cards, etc.
• May interface with outside vendors such as equipment repair companies, staffing agencies, etc.

Requirements

• High School diploma or equivalent, and five years of prior administrative support experience; or seven years related experience
• Proficient with Microsoft software programs such as Word, Excel, Outlook, and PowerPoint
• Limited travel by auto or airplane may be required

The following competencies are needed to successfully perform this job:

• Strong writing and verbal skills
• Must possess strong customer service skills
• Must be willing to work with others and be a part of a team
• Must possess good listening skills
• Must be able to prioritize work and utilize strong organizational skills
• Ability to maintain confidentiality
• Ability to define problems, collect information, establish facts, and draw valid conclusions