Established in 1899, Child & Family Service (CFS) is a community-based organization with a mission of strengthening families and fostering the healthy development children. CFS has been a fierce advocate for children and families in the midst of social injustices and inequalities. Our statewide support, counseling, and therapeutic programs help individuals and families heal from trauma, prevent abuse and neglect, and can break the cycle of generational poverty.

OUR MISSION

Strengthening families and fostering the healthy development of children.

OUR VISION

Healthy, thriving individuals and families building strong, multi-cultural communities across generations.

OUR VALUES

HOPE values: Humility, Ownership, Perseverance, Engagement

We offer an extensive array of benefits for our employee including paid time off, preventative health care paid time off, birthday floating holiday, volunteer floating holiday, 15 Paid Holidays in a Year (16 in an Election Year), Medical/Dental/Vision/RX plans, Opt-out incentive, 401(k), flexible spending plans, & more.

Come join Child & Family Service and help us serve thousands in our communities!

SUMMARY OF DUTIES

Plans, organizes, coordinates, implements, monitors, and evaluates the administrative support for all island offices (main office, satellite offices/classrooms). Participates in administrative decision making; develops or assists in the development, implementation and enforcement of support staff procedures, and sets workflow priorities and standards. Oversees or participates in the development and management of various direct-service program areas within the department pertaining to administrative support services. Performs tasks which require advanced skills in organization and planning, in-depth knowledge of office operations and objectives, and overall knowledge of other departments and programs. Provides direct, administrative assistance to the Director of Island Programs.

EDUCATION AND TRAINING REQUIREMENTS

• Four-Year College Degree from a school accredited by a recognized accrediting agency - general major. Requires basic knowledge or training in a specialized or technical field or trade, such as social work, professional accounting, finance, business administration, and marketing.
  • Other (Specify): Over 6 years of supervisory, administrative, and direct service experience may be substituted for Bachelor's Degree Requirement.

EXPERIENCE

• Over two years, up to and including four years.
• Office administration experience or equivalent experience required.

SPECIAL KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Experience in working with parents/caretakers who harmed their children or threatened their children with harm and children who experienced harm or were threatened with harm and who experienced trauma and loss.
• Experience in working with domestic violence, substance abuse, and permanency issues.
• Ability to plan, direct and effectively supervise the work of professional, technical and administrative support services staff; develop and maintain effective working relationships at all levels within and outside of the department; prepare effective correspondence and reports; and communicate effectively verbally in sensitive interpersonal situations. Demonstrated ability to establish workload priorities and balance diverse projects.
• Must be experienced in data base management software programs, Excel spreadsheet application, and MS Word and PowerPoint.
• Ability to provide leadership, counsel, motivation and constructive performance reviews to program secretaries, securing their respective commitments to the programs' and the organization's goals.

OTHER POSITION REQUIREMENTS

• This job requires a valid Hawaii driver's license, a clear driver's abstract, and use of agency vehicle to transport participants, as needed, as well as a willingness to travel in personal vehicle on an as-needed basis throughout the island.
• The nature of this position requires the incumbent to be on-call 24 hours a day, 7 days a week.
• This position is subject to a criminal background investigation and continued employment is contingent on a record clear of convictions.
• Continued employment in this position is contingent on successful completion of CPI classes OR other Behavioral Management certification as may be contract-mandated.
• Continued employment in this position is contingent on successful completion of First Aid classes.