Job description

About us

Hallowell Todaro ADHD Center is a small business in Mountain View, CA. We are professional, customer-centric, collaborative and our goal is to reframe the diagnosis of ADHD as a brain difference -- one often accompanied by unique gifts.

Our work environment includes:

• Modern office setting

Our company is seeking an Administrative Assistant to join our team. The successful candidate for this position will have prior experience as an Administrative Assistant, be able to maintain confidentiality and possess strong communication skills. The right candidate will be a quick learner and be able to work effectively in a fast-paced environment. Our firm is looking for candidates with strong organizational skills, the ability to multi-task and the ability to work independently with little supervision.

Responsibilities:

• Greet all individuals arriving at the office in a courteous and professional manner, ensuring that their needs are met.
• Answer telephone in accordance with telephone etiquette guidelines, as well as retrieve and respond to voicemails.
• Maintain office email correspondence in a timely manner.
• Assist with inquiries by providing detailed information about services provided at our center.
• Obtain required client information and prepare charts for sessions in accordance with center protocols.
• Ensure client confidentiality in accordance with HIPAA laws and regulations.
• Schedule and confirm sessions for client and providers.
• Collect/process payments and ensure that charges are posted.
• Assist with client and/or provider requests, questions or concerns.
• Communicate efficiently with colleagues to ensure smooth and efficient center operations.
• Perform other administrative duties as assigned.

Job Type: Full-time

Pay: $25.00 - $27.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift

Ability to commute/relocate:

• Mountain View, CA: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What interests you the most about the role of Administrative Support Specialist or working in the mental health field?

Education:

• High school or equivalent (Required)

Experience:

• customer service and/or administrative: 1 year (Required)

Work Location: One location

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