Job Posting

Position: Admission Office Assistant

20hours, 9 months (September to May)

Reports to: Associate Director of Admission Events

OCCUPATIONAL SUMMARY:

The Houghton University Admission Office strives to inspire prospective students and parents to choose Houghton
through personalized, authentic, and compelling outreach within a Christ-centered culture of continual learning,
creativity, and collaboration. The Admission Office Assistant plays a vital role in fulfilling this mission through
support of the Admission Office.

ESSENTIAL FUNCTIONS:
Reception Desk

• Greet anyone coming into Fancher Hall with warmth and confidence

• Informing the appropriate member of the Admission staff by phone when someone has arrived

for an appointment

• Welcoming visitors to campus, explaining to them, in detail, the content of their visit schedules

and answering the questions they may have

• Informing the Visit Office Coordinator if visitors have a concern

• Handle outgoing, incoming and return mail including seasonal mailing projects

• Keep the Admission Office waiting area in good order

• Data entry with training on Slate (admission database)

• Providing answers for prospective students and their families concerning the visit process and

about specific visits either by phone or email

• Coordinate, organize, and oversee usage of office resources, including displays and travel supplies

• Assist with projects assigned by VP

• Monitor budgets for the relevant offices as requested

• Assist with planning for special events

• General administrative tasks

• Perform other duties as assigned

Visit Office

• Receiving calls from prospective students and their family members requesting visits to Houghton

University

• Assist with organizational tasks for the Visit Office

• Assist with on-campus admission events as necessary

• Assist in the arrangement of personalized visit schedules based of the requests of an individual or

group

• Communicating with Houghton University faculty, staff and administrative offices by email and by

phone to arrange class visits and appointments for information sessions, as necessary

SUCCESS PROFILE:
Individuals ideally suited for this role will exhibit the following competencies:

• Ability to connect warmly and respectfully with new people

• Strong Communication Skills (face-to-face, written and phone)

• Good organizational skills

• Positive outlook on Houghton University and your experiences here

• A fair amount of knowledge about Houghton University (its history and programs, both academic

and co-curricular)

• Attention to detail while accurately performing tasks through completion

• Ability to work independently

MINIMUM REQUIREMENTS:

• Bachelor’s degree preferred

• Experience in settings involving customer service, with an organizational background

• Computer skills (Office Suite, Slate, Outlook)

• Interpersonal communication skills including oral, written and presentational

• Adaptability to various situations
  

Houghton University is fully committed to a culturally diverse faculty, staff and student body.

Successful candidates will evidence similar commitments.

Houghton University is a Christ-centered, liberal arts and sciences institution of The Wesleyan Church, an
evangelical holiness denomination rooted in the teachings of John Wesley. All employees are expected to share a
set of values, convictions, and commitments that guide our life together. The University expects that all faculty and
staff will respect the University’s Vision of our Common Life, Doctrinal Statement, Wesleyan beliefs and core
values, and adhere to its lifestyle expectations.

Application Procedure:

To apply please submit the following materials via email to: jobs@houghton.edu.
(1) Cover Letter
(2) Resume
(3) 3 References
(4) Answers to the following questions:

Please review the following documents:
https://www.houghton.edu/a-vision-of-our-common-life/
https://www.houghton.edu/doctrinal-statement/
https://www.wesleyan.org/about/our-beliefs

1. Please provide a brief description of your journey to personal faith in Jesus Christ and subsequent growth.
2. Please identify the church where you currently attend. In what ways are you currently participating in your

local church or fellowship?

3. Are there any areas of Houghton’s beliefs or practices that you find challenging or problematic? If yes, please
explain.