Job description
Unison Behavioral Healthcare
JOB POSITION
Admissions Intake Coordinator
EMPLOYEE NAME: ______________________________ DATE OF HIRE: _______
POSITION: Admissions Intake Coordinator
SUPERVISED BY: Clinical Director, COO.
POSITION/INDIVIDUALS SUPERVISED: None
INTERRELATIONSHIPS: Maintains open communication lines with the Program
Director, Administrator, Clinical Director, clinical staff, physicians, nurses, patients and families
POSITION PURPOSE:
The Admissions Intake Coordinator is responsible for processing intakes when they arrive at the facility and assisting the admissions Coordinator with managing, planning and coordinating pending admits through the admission process.
POSITION REQUIREMENTS/QUALIFICATIONS
1. EDUCATION: High School Diploma or GED preferred
2. EXPERIENCE: A minimum of 1 years’ experience in a treatment setting preferred
3. LICENSURE/CERTIFICATION: Certification in chemical dependence is preferred.
4. KNOWLEDGE AND TRAINING K n o w l e d g e o f t h e s u b s t a n c e a b u s e t r e a t m e n t .
Knowledge of Joint Commission Standards.
REQUIRED AT TIME OF HIRE:
Demonstrates Proficiency in Communication & Written skills.
Knowledge of State & Federal Statutes Regarding
Patient Confidentiality laws.
Knowledge of Drug-Free Workplace Policies.
Knowledge of Workplace Violence.
5. AGE SPECIFIC INDIVIDUALS SERVED/ Adults
RESPONSIBILITY:
6. SECURITY MEASURERS AND
CLEARANCE:
7. EMPLOYEE CLASSIFICATION: Exempt
1
Unison Behavioral Healthcare
JOB POSITION
Admissions Intake Coordinator
WORKPLACE ENVIRONMENT
1. ENVIRONMENTAL CONDITIONS: Position requires work in a temperature- controlled environment; 80%-90% of the time spent indoors.
2. MACHINES/EQUIPMENT USED: Computer Calculator
Fax Machine Copy Machine
Telephone System ID Camera
PHYSICAL DEMANDS
3. PHYSICAL & MENTAL DEMANDS:
Physical Tasks 0-25% 26-50% 51-75% 76-100%
Standing X
Walking X
Bending X
Crouching X
Carrying X
Pushing X
Pulling X
Sitting X
Reaching X
Reading X
Driving X
LIFTING/LOWERING
Light (1-20 lbs.) X
Medium (21-50 lbs.) X
Heavy (51+ lbs.) X
MENTAL DEMANDS
Psychological High Medium Low
Mental Stress X
Work with Others X
4. JOB CATEGORY STANDARD
PRECAUTIONS:
5. PERSONAL PROTECTIVE EQUIPMENT: None
6. POTENTIAL WORKPLACE HAZARDS: Normal Workplace Hazards
7. POTENTIAL WORKPLACE VIOLENCE: Medium/High Risk Level
2
Unison Behavioral Healthcare
JOB POSITION
Admissions Intake Coordinator
SPECIFIC AREAS OF RESPONSIBILITY TO POSITION
- Assist in conducting pre-admission and admission assessments to determine appropriateness for admission
- Assist Intake Coordinator as needed
- Obtains insurance information and clinical history for potential clients
- Conduct Verification of Benefits (VOB)
- Verifies prospective client information
- Coordinate admission of patients into services
- Gather and enter all necessary admission paperwork into EMR (KIPU)
- Admits clients by completing admission and financial forms
- Provide admission and program information to prospective clients and families as needed
- Conduct telephone conversations in a friendly and professional manner
- Assist or solely provide facility tours to potential and newly admitted patients, families, and any visitors
- Maintains clear communication with supervisors and co-workers
- Maintain appropriate boundaries and ethical behavior with clients, families and other professionals.
- Participate in staff meetings as needed
- Communicate and/or travel to other facilities regarding possible patient care level transfers
- Travel as required
- Protects clients and CVRC by keeping information confidential
- Acts as back-up for Administrative Assistant for breaks, vacation, and sick leave
- Provide overnight phone coverage on every other week basis - Friday-Friday
- Other duties as assigned by management
CERTIFICATION OF RECEIPT AND UNDERSTANDING
I hereby certify that I have reviewed a complete copy of my position description and workplace environment and understand my duties, responsibilities and workplace environment as described in the job description. I agree to perform the duties herein.
________________________________________ ________________________________________
Employee Signature Date Supervisor/HR Signature Date
3
Unison Behavioral Healthcare
JOB POSITION
Admissions Intake Coordinator
4
Job Type: Full-time
Pay: $18.25 - $21.98 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Medical office
- Outpatient
- Telehealth
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Philadelphia, PA 19102: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 2 years (Preferred)
- Substance Abuse Treatment: 3 years (Required)
- Computer skills: 1 year (Preferred)
Work Location: Hybrid remote in Philadelphia, PA 19102
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