Assistant Hotel General Manager
Job description
- Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
- Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas
- Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
- Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability
- Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met
- This role requires a strong emphasis on putting the guest first and providing exceptional customer service
- This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree
- Must have at least 3 or more years of experience in the hospitality field
- Previous experience managing a team is required; preferably in a hospitality role such as department manager
- Showcase exceptional organizational, communication, and problem-solving skills
Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.
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