Job description

We are looking for a talented energetic Assistant Manager to join our team! As a Assistant Manager, you will be responsible for assigning, managing and directing all work performed at our Biggby Coffee location in Middlebury, IN

You will manage team members, foster a positive team environment and ensure customer satisfaction at the location.

Essential Functions:

• Ensure team objectives are being met
• Review social media ratings/feedback, team members conduct, and guest feedback to determine areas where performance can be improved and come up with innovative solutions
• Train team members to serve enthusiastically, welcome customers, suggest complementary menu items
• Promote a memorable experience for each customer
• Research local events and run promotions supporting corporate stewardship upon approval of Owner
• Mentor team development and growth; provide training, coaching and motivation.
• Work with team members regarding continuous improvement
• Manage budget and allocate resources appropriately
• Address customer and employee satisfaction issues promptly
• Adhere to high ethical standards
• Order restaurant supplies and maintain inventories
• Comply with all regulations/applicable laws for food services
• Keeping establishment clean, disinfected, orderly; creating an atmosphere that customers want to frequent

Qualifications:

• 1-2 years management experience
• High school diploma or GED preferred
• Ability to meet sales targets and production business goals
• Sense of ownership and pride in your performance and its impact on the company’s success
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Familiarity with food services industry rules and regulations

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Experience level:

• 1 year
• 2 years
• 3 years

Restaurant type:

• Bakery
• Coffee shop

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekend availability

COVID-19 considerations:
Adhere to all state and federal food safety regulations

Ability to commute/relocate:

• Cassopolis, MI 49031: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: One location

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