Assistant Underwriter

Full Time
Austin, TX 78701
Posted Today
Job description
What we look for
Our exceptional and motivated employees are our greatest strength. Our employees provide the highest level of customer service and help maintain our position as a leader in the global marketplace.

Markel Style
The Markel Style is what makes us stand out from our competitors. It's our core value which should underpin how we do business, while influencing our behavior and performance. We are looking for people who have potential and share our passion to live the Markel Style, which is described in more detail below.

If you think you have these core attributes we want to hear from you.
Job Summary:
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. Because, at Markel, the work you do gives people the confidence to move forward and seize opportunities. Whether you’re wild about horses, bananas for boats or driven by data, you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

The Contract Underwriting Assistant is a team-focused position that works closely with the Contract Underwriting Staff, other Underwriting Assistants, and the Contract Branch Manager. The primary responsibility is to support the Underwriter’s by maintaining accurate and up to date underwriting files, prepare various Surety Documents and reports to facilitate the Underwriters decision making process. This position requires positive, professional interaction with not only the team members in the department, but also with the Company’s clients as well as personnel in other departments within the Company. Underwriting Assistants are expected to help develop and maintain successful relationships with clients and personnel in other departments within the Company, by providing excellent service, resolving issues, and developing rapport. Strong written and verbal communication skills, positive attitude, effective organizational skills and a commitment to excellent customer service are required.
Job Responsibilities
  • Provide direct support to Underwriters
  • Issue and invoice bonds
  • Accurately set up and maintain structure of underwriting files in a timely manner – including scanning and naming of documents
  • Prioritize and process incoming business email, mail, overnights, hand deliveries in a timely manner
  • Accurately process outgoing forms and letters as directed by the Underwriters
  • Prepare indemnity agreements and other miscellaneous agreements
  • Maintain suspense calendar other follow up procedures
  • Maintain successful Client relationships with agencies – Provide excellent customer service, resolve issues, develop rapport, assist with use of proprietary systems
  • Follow specific written & verbal procedures
  • Set up new submissions, bond and credit files in the system
  • Close all types of files – billing of additional/return premiums at closeout of bond files
  • Backup for answering phones and reception duties
  • Perform special projects and others tasks as assigned by supervisor
Requirements:
  • 2+ years experience in banking, accounting, or other financial related environment with an emphasis on strong customer service or corporate support experience with an emphasis in supporting transactional workflow.
  • Bachelor’s degree preferred, but not required.
  • High level of proficiency with Microsoft Office – Word, Excel, Outlook; Internet Explorer
  • Ability to interact positively, succinctly and professionally with all levels of internal and external clients and be comfortable building a rapport with differing personalities
  • Able to complete tasks and assignments in a high volume work environment
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral or schedule form
  • Demonstrate the ability to produce error-free work and achieve high levels of accuracy. Strong attention to detail
  • Ability to analyze a problem and develop a solution
  • Excellent written and verbal communication skills
  • Ability to communicate effectively both verbally and in writing with customers and employees in a professional manner
  • Team player that works well in a collaborative environment
  • Ability to meet deadlines
  • Able to work effectively in a diverse team environment as well as independently
Who we are:
Markel Corporation (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We’re all about people | We win together | We strive for better
We enjoy the everyday | We think further
What’s in it for you:
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
  • We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
  • All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
  • We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Are you ready to play your part?
Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.
The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors.
Caution: Employment scams:
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
  • All legitimate job postings with Markel will be posted on
    Markel Careers & Insurance Jobs | Markel Corporation
    . No other URL should be trusted for job listings.
  • All legitimate communications with Markel recruiters will come from Markel.com email addresses.
We would also ask that you please report any job employment scams related to Markel to
rarecruiting@markel.com
.
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the
rarecruiting@markel.com
.
“Why work for us?”
Diversity and inclusion
Markel is truly a global and diverse company. We believe that diversity makes us better business partners and that embracing people’s differences can bring amazing results and fuel innovation. We have a portfolio of businesses and product lines that operate around the world.
Community involvement
Markel has a rich heritage of supporting communities across the world where our customers and employees live and work. Giving back is part of our history and our future. Our employees share in this philosophy through volunteering, mentoring and fundraising.
Commitment to open doors
Markel is committed to creating the best work environment. Our open-door policy is essential in recognizing business issues as they rise and to address the changing needs of our diverse and global workforce. Challenging management is a component of the Markel Style—some of our best ideas start from a conversation between a manager and an employee.
Entrepreneurial spirit
As the Markel Style states, we pursue excellence, strive for a better way, and share the success of others. Markel associates proactively seek new business opportunities, bringing further success to Markel.

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