These positions will be home-based in the Western Region of the state and applicants should reside in one of the following or contiguous counties:

• 60054249 - Alexander, Alleghany, Ashe, Burke, Cabarrus, Catawba, Cleveland, Gaston, Iredell, Lincoln, McDowell, Mecklenburg, Watauga, Wilkes
• 60054289 - Avery, Buncombe, Caldwell, Cherokee, Clay, Haywood, Henderson, Jackson, Macon, Madison, Mitchell, Polk, Rutherford, Swain, Transylvania, Yancey

Job responsibilities include:

• Work both independently or as a member of a professional health care team conducting on-site inspections of licensed adult care homes and overnight respite programs to determine the facility’s compliance with licensure rules and statutes.
• Analyzing survey findings and determining compliance with applicable rules and statutes then documenting findings in a legally defensible manner.
• Providing technical assistance to facilities and potential providers.
• Providing regulatory oversight and technical assistance to county Department of Social Services (DSS) staff.
• Position duties involve significant oral and written communication with facilities, staff and public.

This position requires frequent travel, sometimes on short notice within these counties, including occasional overnight stays. A state vehicle shall be used for travel purposes, when available. Use of personal vehicle may be required and compensated at the NC Office of State Budget and Management’s established mileage rate.

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About the Division of Health Service Regulation and the Adult Care Licensure Section
The Division of Health Service Regulation (DHSR) provides for the health, safety and well-being of individuals through effective regulatory and remedial activities including appropriate consultation and training opportunities and by improving access to health care delivery systems through the rational allocation of needed facilities and services.

The Adult Care Licensure Section assures that the mandated standards of care are provided for the health, safety, and well-being of North Carolina’s citizens receiving services in adult care homes. The primary function of this Section is to license, regulate and provide technical assistance to adult care homes enhanced by the development of appropriate rules and provision of training and consultation to homes and county Department of Social Services staff.

Knowledge, Skills and Abilities / Competencies

To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified applicants must document on the application that they possess all of the following:

• Professional knowledge of social work or human services and practices including the use of medical terminology, disease process and body systems, and current clinical diagnostic procedures and treatments, and skills in applying this knowledge during an inspection.
• Professional knowledge of the delivery of care and services in a long-term care setting, including: assessment and care planning; ancillary services such as home health, hospice, and mental health care; and residents’ rights.
• Considerable knowledge of state and federal standards, guidelines, and regulations.
• Intermediate to advanced computer skills with proficiency in Microsoft XP Professional or Microsoft Office applications, including the use of e-mail and calendar, an understanding of using a flash drive, data management using folders, as well as the ability to master new technology and complete work electronically.
• Ability to conduct, gather, review, organize, problem solve, assess, and evaluate information for compliance with applicable rules and statutes while considering the difference in situations and facilities' organization and culture.
• Strong written communication skills, including the ability to write investigation reports and correspondence clearly and concisely, using proper grammar and formatting techniques. Reports written are legal documents and are available to the public.
• Strong oral communication skills and the ability to establish and maintain effective communications and professional work relationships with team members, coworkers, county DSS staff, providers, and other stakeholders to interpret rules, answer questions, convey survey findings, strengthen their understanding of rules, and respond to survey issues and complaints concerning the care and services received by residents.
• Strong organizational and time management skills to be able to manage and prioritize work and meet frequent deadlines.
• Must possess and maintain a valid, unrestricted driver's license.
• Physical requirements: Must be able to lift/carry personal luggage and work materials/equipment (20-50 pounds).

MANAGEMENT PREFERENCES:

• Knowledge of adult care regulatory environment.
• Experience surveying/regulating health care providers.
• Supervisory experience.

Minimum Education and Experience Requirements

Generalist
Bachelor's degree in a health, human service, or educational related field from an appropriately accredited institution and three years' experience in surveying, clinical and/or administration of a program in a related health field;
-OR-
an equivalent combination of education and experience.

Social Work
Master's degree in social work from an appropriately accredited institution and one year experience in surveying, clinical and/or administration of a program in a related health field;
-OR-
Bachelor's degree, in social work from an appropriately accredited institution and three years' experience in surveying, clinical and/or administration of a program in a related health field;
-OR-
an equivalent combination of education and experience.