Job description

Summary

This is an exciting opportunity open to anyone, including Military Veterans and those men and woman recently in transition from serving our Military Forces and still desiring the excitement of travelling to new destinations or graduate students from Diesel Technology Schools.

Competitive Pay, Benefits and Bonus Eligible
An Associate Field Service Tech (AFST) is responsible for performing hands-on installation, commissioning, and service (scheduled or unplanned) on diesel engines serviced by Fairbanks Morse Defense under direction by a more senior service technician. The AFST shall maintain a professional and positive attitude, perform quality workmanship, and be responsive to customer needs.

Principle Duties and Responsibilities

ROLE

• Demonstrate professional work skills in the repair, overhaul, or commissioning of diesel engines on marine vessels or at customer sites
• Ability to work with minimal direct supervision for daily operations
• May occasionally be assigned to shop duties such as general machining, part inspections, assembly, testing, and warehouse.

TECHNICAL

• Perform work related tasks in strict accordance with company product tech manuals.
• Complete on-the-job training (OJT) on at least one engine product line and supporting systems within the first year in this position.
• Keep current on Engineering Change Orders, Field Service Change Notices and Service Information Letters.
• Document work performed on Service Reports and record critical inspections

SAFETY

• Operate in a safe manner in accordance with published safety guidelines.
• Wear appropriate PPE as per company guidelines and in accordance with job duties
• Adhere to Safety policy guidelines.
• Report all work related accidents or injuries immediately to the appropriate personnel.
• Complete annual safety training requirements as outlined on regional safety schedule.

ADMINISTRATION

• Provide accurate and timely reporting according to company guidelines

o. Timecards, expense reports, mileage reports, project reports, et al.

• Maintain company property according to company policies

p. Vehicle, credit cards, PPE, test equipment, laptop, et al.

CUSTOMER SATISFACTION

• Perform high quality workmanship
• Be responsive to customer needs and act as an FMD ambassador of customer satisfaction
• Strive to provide all customers a “first time fix” for their equipment
• Maintain customer satisfaction rates according to company guidelines

PERFORMANCE

• Complete all work in an efficient and timely manner
• Adhere to company dress code and safety regulations
• Maintain professional attitude and appearance.

All other duties as assigned

Qualifications and Educational Requirements

• Education:

o. HS Diploma or GED required; ASDT (Associate of Applied Science Diesel Technology) preferred

• Experience:

p. Three years military experience – navy engineman or equivalent industry experience

• Knowledge of diesel and spark gas engines, test equipment and basic engine theory
• Basic understanding of gas compression and associated hazards
• Must be able to read and interpret engine line diagrams and blueprints
• Basic foundation of pneumatic, PLC and electronic engine controls
• High mechanical aptitude
• Ability to independently interpret product tech manual to troubleshoot engine problems
• Must be a reliable team player who exhibits a professional demeanor
• Knowledge of pneumatic, PLC, and electronic engine controls a plus
• Proficiency in English language (verbal and written)
• Ability to handle stressful situations
• Proficiency in Microsoft Office
• Ability to travel (up to 75%) including weekends, evenings, and holidays and in emergency situations travel on short notice
• This position requires access or potential access to Unclassified Naval Nuclear Propulsion Information, which is Not Releasable to Foreign Nationals (NOFORN) data. Therefore, to meet NOFORN requirement, you will have to provide proof of US Citizenship and attest that you do not have dual citizenship. Acceptable proof of US Citizenship is a US Passport, US Birth Certificate or Naturalization Certificate
• Maintain valid driver’s license and qualify for company credit card

PHYSICAL REQUIREMENTS:
While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The AFST frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must have the ability to regularly lift at least 35 pounds.

This specification is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Fairbanks Morse Defense.

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