We are Growing!

Coming Soon-Claims Office Opening in Oak Brook!

We are First Chicago Insurance Company! We have offices in Bedford Park, IL, (about one mile south of Chicago Midway Airport), as well as Richardson, Texas (Dallas area). Due to our significant growth, we are pleased to announce that we are opening a new Claims office in Oak Brook!

We are seeking experienced Auto Property Damage Claims Specialists and experienced Casualty Claims Specialists to join our new office in Oak Brook!

First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:

• Competitive Salaries
• Flexible Work Schedules
• Commitment to your Training & Development
• Medical and Dental
• Telemedicine Benefit
• 401k with a generous company match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement Training Programs
• Wellness Program
• Fun company sponsored events
• And so much more!

Auto Property Damage Claims Specialists

This talented individual must possess previous experience in the investigation, determination of coverage, prompt evaluation of both First- and Third-Party auto property damage claims with an eye towards prompt, courteous and economical resolution of both First- and Third-Party related property damage claims.

DUTIES & RESPONSIBILITIES:

• Review and determine course of action on each file assigned, utilizing technical knowledge and experience for the purpose of supporting final disposition of a loss.
• Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage liability, status and damages that are applicable for each claim.
• Honor/decline/negotiate first and third-party liability claims upon completion of coverage/policy investigation and analysis of damages and liability.
• Work directly with internal and external customers to develop evidence and establish facts on assigned claims.
• Organize, plan and prioritize work activities to keep up with current assignments and to ensure prompt conclusion of claims.
• Prepare and present claim evaluations for the appropriate settlement authority.
• Notify the Underwriting Department of any adverse information uncovered in the course of the investigation.
• Familiarity with unfair claim practices in states where we do business.
• Conduct business with vendors in a professional manner while maintaining a reasonable expense factor and upholding the company's reputation for quality service.
• Provide customer service both to internal and external customers.
• Handle other duties as assigned.

QUALIFICATIONS REQUIRED:

• 2-3 years previous auto insurance or other auto related experience A MUST!
• Excellent analytical, organizational, interpersonal and communication (verbal, written, phone) skills.
• General working knowledge of policies, file procedures, state rules and regulations.
• Ability to pass written examinations where required by state statutes to become a licensed Claims Adjuster.

PREFERRED:

• Prior claims experience
• Ability to use on-line claims system
• Bi-lingual a plus!

Casualty Claims Specialists

The Casualty Claims Specialist will be responsible for investigating and settlement of automobile bodily injury claims. They will settle complex liability claims which require greater investigation and verification, as well as casualty claims including severe injuries which may result in extended disability or bodily injury as well as coverage related litigation.

DUTIES & RESPONSIBILITIES:

• Review & determine course of action on each file assigned, utilizing technical knowledge & experience for the purpose of supporting final disposition of a loss.
• Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage, liability status, and damages that are applicable for each claim.
• Process Bodily Injury, and coverage claims in accordance with established office procedures.
• Work closely with Third Parties, plaintiff counsel, Claim Director and Chief.
• Operating Officer to determine necessary injury and coverage investigation.
• Research case and statutory law in order to conduct proper claim investigation.
• Document policy status, coverage, liability and damages on all claims and notify re-insurer on qualifying claims.
• Prepare and present claim evaluations for the appropriate settlement authority.
• Maintain reasonable expense factors.
• Handle other duties as assigned.

QUALIFICATIONS REQUIRED:

• 3-5 Years in Casualty claims experience a MUST!
• Knowledge of legal and medical terminology.
• Excellent negotiation, communication, written, organizational and interpersonal skills.
• Ability to pass written examinations where required by state statutes to become a licensed claims adjuster.
• Proficiency in Microsoft Office products.