Job description
The all-new, vibrant ‘Alohilani Resort Waikiki Beach blends indoor and outdoor luxury to elevate the experience of Oahu resorts. Every space has been envisioned by award-winning design firm, Rockwell Group. Fresh, welcoming and relaxing, it’s an oasis of tranquility in the heart of Waikiki.
Experience our spacious, welcoming lobby and captivating 280,000 gallon Oceanarium unique to Honolulu resorts. Coming soon, the destination pool deck with private cabanas will offer a saltwater infinity pool, a shallow-water pool and club for kids, and a pool bar that seamlessly transitions from day to night. With a location steps from Waikiki Beach, it’s where Hawaii vacations turn moments into memories.
Our resort is proudly named in honor of Queen Lili‘uokalani, the last reigning monarch of the Hawaiian Kingdom. Beloved by her people, she was a music composer, an author and an ardent supporter of her culture. Her spirit is infused into the resort, which shares the same privileged location as her beachside home Ke‘alohilani, meaning the royal brightness. Welcome to a fresh perspective on resorts in Waikiki. ‘Alohilani Resort Waikiki Beach.
Overview:- Process guests’ checks, collect cash and process credit cards and room charges according to standards.
- Perform opening and closing side work according to standards to ensure that guests are served promptly and efficiently.
- Prepare beverages and cocktails according to the standards, for mixing, portion control and presentation.
- Serve guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner.
- Ensure the lounge areas are kept clean and tidy.
- Be familiar with the computer system.
- Carry out cashiering functions by closing checks and servicing the guest.
- Follow all state liquor laws.
- Assist in maintaining beverage cost.
- Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests, and when necessary report to management.
- Complete beverage requisitions to maintain par levels as needed. (bottle for bottle method)
- Stock and clean glassware.
- Check soda tanks to ensure that they are full and secured properly to the bar.
- Prepare all garnishes.
- Assist in cleaning of tables and all lounge area as needed.
- Ensure overall guest satisfaction.
- High school diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be of legal age to serve alcoholic beverages, according to local state laws.
- Flexible and long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand for the entire shift.
- Previous bartending experience helpful.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
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