Banquet Manager

Full Time
New Brunswick, NJ 08933
Posted
Job description

Come be a part of something bigger!

Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:

  • Full Time employees have access to Medical and Dental insurance to fit your needs
  • Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
  • 401K match (Let us help you build your financial future)
  • Companywide Hotel Room Discounts (Who doesn’t love to get away)
  • Paid Time Off
  • Employee Assistance Program (We are here to support you)
  • Employee family events (bring the kids!)
  • Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
  • Many more, please inquire for more details

The Heldrich Hotel—is a premier full-service conference center and hotel located in the Theater District in downtown New Brunswick.

What you will have an opportunity to do:

We are looking for a highly motivated, creative, customer focused leader to join our Banquets and Meeting team as Banquet Manager. To be successful in this role, the Banquet Manager must want to be at the heart of the banquet and meeting experience and have a passion for the events, service, and the warmth of genuine hospitality. The Banquet Manager is a leader who gives the Banquet staff members the sense that they have room to grow yet simultaneously coaches and encourages those with promise who are only just beginning a career.


If you have experience in Banquet operations, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Your role:

  • You will lead the team to always be engaging and approachable and by anyone
  • You will use your creativity to designs concepts for theme parties, procure and purchase necessary props.
  • You will be the master of all events, working closely with the clients to ensure all needs are met
  • You will ensure the team understands the needs of the clients clearly to service personnel and manager
  • You will oversee the development of annual Banquet budget, with the property leadership team
  • Review monthly financial information explaining any variances
  • Maintain labor and associated costs within budgeted parameters
  • Manage payroll through review of staff schedules
  • Provide continual support and guidance to the Banquet team
  • Ensure the completion and return of beverage requisitions at conclusion of event
  • Oversee the completion equipment checklist prior to the day of the event
  • Ensure the maintenance of and proper care and cleanliness of serving equipment
  • Oversee pre-meeting, assigning stations and duties to servers
  • Ensure servers take appropriate breaks during events
  • Adhere to and reinforce all appearance and service standards and procedures
  • Know and follow county and state ordinances. E.g. Noise, light, etc…
  • Maintain positive communication with the kitchen, service personnel and managers
  • Supervise the payroll of Servers, Captains and Housemen
  • Ensure adherence to all service standards and procedures

Ensure adherence to all appearance standards of Captains, servers and housemen

What are we looking for?

  • Previous leadership experience in Banquets is required
  • Strong leadership skills
  • Thorough, detail oriented, organized, and pro-active
  • Independent thinker and doer
  • Strong sense of style and taste
  • Strong, intuitive ability to deliver exceptional customer service
  • Team player
  • 3+ years of Banquet leadership experience.
  • Working knowledge of local, state and federal liquor regulations.
  • Certification in alcohol awareness program, i.e. TIPS

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

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