Job description

Outreach Advocate

Do you want to make an impact? Are you looking for rewarding work that will leave you feeling accomplished? SafeSpace, Inc. is a local non-profit that provides life-saving services.

The goal of the Outreach Advocate for Domestic Violence is to provide flexible case management, support, advocacy, and assistance to adult participants of domestic violence throughout the healing process. This advocate will work with participants in the community to provide referrals, assistance, and accountability. This position requires the individual to be flexible, mobile, and agile to meet the needs of the participant. A high degree of emotional intelligence is needed for this role. The individual will respond to Crisis Hotline calls and meet the needs of the participants. The position has an administrative component with data entry and following up on details. Responsible for the cleanliness and safety of the program site. Please provide a cover letter with your resume.

Benefits

401(K)

Health Insurance

Dental Insurance

Vision Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Job Type: Full-time

Salary: $17.00 to $19.00 hourly

Case Management and Advocacy

• Provide immediate crisis intervention via telephone and/or in person with the victim.
• Serve in the on-call rotation for the crisis line.
• Ensure that participants know and understand their rights as participants.
• Work with participants to identify immediate needs and make referrals for services based on the individual goals of the participant.
• Complete a needs assessment with the participant.
• Inform and assist participants to apply for victim compensation.
• Provide follow-up through phone calls, virtual meetings, and/or in-person meetings.
• Maintain a thorough knowledge of the resources in the community and share them with participants.
• Participate in Domestic Violence Coordinating Council (DVCC) meetings.
• Maintain client records and prepare program reports.
• Other duties as assigned.

RECORD KEEPING

• Complete weekly, monthly, and semi-annual reports as directed.
• Update client database daily (case notes, activities, referrals).
• Oversee completion of various questionnaires to be able to measure outcomes.
• Document pertinent information in client files which would include, goal plans, advocacy letters, and benefits applications.
• Ensure completion of all financial assistance forms.
• Perform other duties as assigned.

MEETINGS

• Attend staff meetings
• Attend training
• Participate in community meetings as directed

TECHNOLOGY REQUIREMENTS

• Must be knowledgeable in Office365 Suite and basic computer functions.
• Must be able to work efficiently in our client database.
• Must adapt quickly to evolving technology needs and requirements to maintain client records and complete basic job functions.

Qualifications

• An Associate Degree (Degree in Human or Social Services area is preferred.)
• Must have a Driver’s License and reliable transportation.
• Must be bilingual (English/Spanish)
• Employee must be willing to travel throughout the Treasure Coast. Most casework will take place in Indian River County, while frequent staff meetings take place in Martin County. Must be willing to submit to a pre-employment background check and drug screen.
• Travel throughout the Treasure Coast is frequent. Some training requires travel throughout the state of Florida.
• Must be 18 years of age or older.
• Must be able to work flexible hours.
• A minimum of two years of human services experience
• Ability to work with a team and independently – must be self-directed.
• Excellent emotional intelligence and communication skills!
• Must possess excellent organizational skills.
• Must be knowledgeable in Office365 Suite and basic computer functions.
• Must adapt quickly to evolving technology needs to maintain records and complete basic job functions.
• Ability to maintain confidentiality and personal boundaries.
• Stamina to lift and carry heavy items (40 lbs. or less)

This job description is not intended to be and should not be construed as an all-inclusive list of the responsibilities, skills, efforts, or working conditions associated with the position of Indian River County Outreach Advocate.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

Ability to commute/relocate:

• Vero Beach, FL: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

abouteureka.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, abouteureka.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, abouteureka.com is the ideal place to find your next job.