Job description
Vaco is Seeking a Bilingual Patient Access Representative!
Job Description:
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Job Description:
- Responsible for accurately and efficiently registering patients for medical services, including verifying patient demographics, insurance information, and medical history.
- Verify patient insurance coverage, obtain prior authorizations if needed, and explain patient financial responsibility
- Schedule appointments and procedures for patients, working closely with clinical staff to ensure a seamless patient experience.
- Provide exceptional customer service to patients, responding to inquiries and resolving complaints in a timely and professional manner.
- Maintain accurate and up-to-date patient information in electronic medical records and other healthcare information systems.
- Responsible for admitting and discharging patients, ensuring all necessary paperwork is completed accurately and on time.
- Ensure compliance with all relevant healthcare regulations and laws, including HIPAA and other privacy laws.
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