Bilingual Subrogation Collector

Full Time
Bloomington, IL 61701
Posted
Job description
This is a fully trainable position; no experience needed!
Are you looking for an opportunity to grow in your professional career? Our staffing mission is to hire ideal team players like you and help grow skills that benefit you in your career. Wilber has an amazing culture and the service we provide for our clients is second to none. As a Bilingual Subrogation Collector, you will be a part of a team that takes/places calls to reconciled insurance claims. We have an exceptional training program with multiple trainers to assist you as needed. Bilingual Subrogation Collectors start with a base pay of $18.40 an hour along with uncapped commissions and possible bonus incentives.
Wilber is looking for professional individuals to join our Great Place to Work Certified office in Bloomington! We value hard work, integrity, and people before profit, which is why we offer a benefits package with extra perks that support your life and well-being. There is something for everyone who joins our team!

Qualifications:
  • Ability to read, write, and speak in Spanish
  • Computer proficiency
  • High school diploma or GED required
  • Phone etiquette
  • Strong organization skills
  • Enjoy or want to get experience working in an office setting
  • Customer service and sales experience appreciated

Responsibilities:
  • Make outbound calls to customers/debtors informing of claim filed against them
  • Provide clarity on filed claims and answer any inquiries from customers
  • Accurately obtain payments via card and ACH (electronic check payment)
  • Successfully notate files of conversations had and payments received

You should expect to spend a good amount of time being guided and trained by a supervisor and mentors while on and off our training team. Our training team intentionally builds up great collectors, through teachings, hands-on training, engaging games, side-by-sides, and so much more! Thank you for the time you have spent learning about what we have to offer. While we hope you consider applying with Wilber, we wish you the best with whichever opportunity you pursue!

Check us out!
Great Place to Work Certification: https://www.greatplacetowork.com/certified-company/7023903
Facebook: https://www.facebook.com/WilberGroup/
Instagram: @thewilbergroup

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