Job description
NORTHSIDE PHARMACY
AN AFFILIATE OF GENESIS HEALTHCARE SYSTEM
In order to fulfill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis HealthCare System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an "owner" of Genesis and keep our patients at the center of everything we do
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always
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Position Details :
DAY SHIFT
FT 30-40 BENEFITS. FTE: 1.000000
Northside Pharmacy location : NOME - Zanesville Office
Overview of position:
Summary:
Essential Duties:
Responsibilities:
- Inputs billing charges in the computer as needed.
- Answers phones and assist with referrals as needed.
- Performs various types of billing according to JCAHO, CMS, Federal, State and company policies.
- Works with staff at all Northside locations on any needed documentation to facilitate accurate and timely billing.
- Prepares prior authorization paperwork as needed and in accordance with JCAHO, CMS, Federal, State and company policies.
- Verifies all documentation is in place prior to billing.
- Keeps detailed and accurate records pertaining to service dates, products billed, payments received.
- Follows up on insurance denials and unreasonable reductions in allowed charges.
- Collects past due balances from insurance companies as well as patients.
- Compiles needed reports for tracking of any and all types of accounts.
- Assist in retail area of store as needed.
- Generates documentation involving CMN’s as needed.
- Any other duties assigned by the Billing Office Manager or NOME Manager.
Minimum Qualifications:
Other information:
- High school graduate or equivalent required.
- Must be able to proficiently operate adding machine.
- Must be computer literate to have the ability to input and retrieve data from billing computer systems.
Patient Centered Care & Behavioral Expectations at Genesis HealthCare System:
1. Living the Genesis Mission, Vision and Values:
• Performs work in a manner that is quality focused.
• Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy and respect.
• Results oriented and focused on achievement of objectives.
• Acknowledges and responds to the diversity of people and the situation.
• Encourages peers (others) to be owners of change.
• Always makes the effort to anticipate and exceed customer needs and expectations.
• Possesses the ability to engage others with patience and understanding.
• Acts in a manner that creates positive first and lasting impressions.
• Demonstrates the ability to own issues until they are resolved.
2. Patient Centered Care (patients/families, physicians, co-workers, all other internal/external customers)
• Introduces self and role…connects with everyone.
• Communicates effectively (i.e. advising others of actions, pertinent information, time durations, etc.) and asks for feedback.
• Asks for and anticipates needs and concerns of others.
• Maintains a positive work environment for staff and a healing environment for patients (i.e. safe, clean, quiet, etc.)
• Maintains the dignity and privacy of each person; manages confidential/sensitive information appropriately.
• Responds to requests in an appropriate and timely manner.
• Exits patient/customer encounters courteously, asking if there are additional needs that can be addressed.
3. Promotes Patient and Employee Safety
• Demonstrates safe Patient Handling (i.e. transfers, transport, care administration, nutrition, medication, etc.)
• Demonstrates safe Materials Handling (i.e. appropriate use and disposal of chemicals, infectious wastes, etc.)
• Demonstrates appropriate knowledge of Infectious Disease precautions and use of proper protective equipment.
• Demonstrates Slips/Trips and Falls Awareness.
• Actively contributes to maintaining a safe, clean and quiet environment.
Working Conditions :
T he physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working conditions:
Th is description reflects in general terms the type and level of work performed. It is not intended to be all-inclusive, nor portray the specific duties of any one incumbent.
Thank you for your interest in employment at Genesis. Genesis is committed to being an equal opportunity employer. Selection of applicants for employment is based only on qualifications and the requirements of a specific job.
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