Job description
Be part of something more.
A majority of our time is spent “at work.” We believe that time most meaningful when it’s spent around people who care about you and who challenge you. We hire people who know how to make good decisions, because we won’t be constantly looking over your shoulder—you’ll be empowered to do what’s right for our customers. Most importantly, we’re a partner. We partner with our associates to help them thrive personally and professionally. We partner with our communities and the organizations that support them. And, we partner with our customers to create an experience they won’t find elsewhere.
***This position is located at 6211 N. Chestnut Ave. Gladstone, MO 64119***
Are you ready to be part of something more?
You’re more than a means to an end—a way to help us meet the bottom line. UMB isn’t comprised of workers, but of people who care about their work, one another and their community. Expect more than the status quo. At UMB, you can expect
more heart. You’ll be valued for exactly who you are and encouraged to support causes you care about. Expect
more trust. We want you to do the right thing, no matter what. And, expect
more opportunity. UMBers are known for having multiple careers here and having their voices heard.
UMB Personal Banking and Consumer Services offers financial solutions to customers, who value an individualized relationship and advisory experience. For more than a century, we’ve invested in our people as a resource who can help clients achieve their unique financial and lifestyle goals. We embrace our corporate values of honesty and integrity and contribute to UMB’s continued success.
Inside our branches, you’ll find our “driving brand ambassador”, the Branch Manager. The Branch Manager is the frontline leader for the branch team and sets the tone to ensure our branch associates are eager to assist our customers, ensuring they are delivering on our promise of providing unparalleled customer service all while developing our associates and executing UMB’s retail strategy. The Branch Manager is responsible for overseeing all operational aspects of the branch and can assist our customers with teller transactions as well as a performing a variety of other banker functions. While the Branch Manager II role is like the Branch Manager I role, the Branch Manager II is located at branches with more complexity, larger balance sheets and have a greater span of responsibility.
As we shift our focus toward Inspire Action, we encourage and empower associates to be leaders and influencers, going beyond “manager of the branch” and to step into the role of partner to our customers and our associates. If you're hungry to learn and grow in your career, this is a great time to become a Branch Manager at UMB.
How you’ll spend your time:
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Coaching associates on performance; including proactive sales conversations, operational items and customer interactions.
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Assisting or providing guidance on how to handle complex account maintenance and resolve customer escalations.
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Collaborating with internal partners, such as small business officers, mortgage officers, private wealth manager and others.
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Receiving continued education and training empowering you to meet individual sales performance and operational goals.
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Other duties as assigned
We’re excited to talk with you if:
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You have a Bachelor’s degree and three years of banking/financial services/business experience OR combination of education and experience that would provide an equivalent background.
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You have three years leadership, associate development, or management experience.
Bonus points if:
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You are bilingual
UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.
Compensation Range:
Minimum: $60,795.00 - Mid Point: $86,835.00
The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information.
UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to
talentacquisition@umb.com
to let us know the nature of your request.
If you are a California resident, please visit our
Privacy Notice for California Job Candidates
to understand how we collect and use your personal information when you apply for employment with UMB.
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