Business Office Manager

Full Time
Feasterville-Trevose, PA 19053
Posted
Job description

This job description in no way states or implies that these are the only du.es to be performed by the employee occupying this position. Employees may be required to follow other job-related instructons and to perform other job-related du.es as requested, subject to all applicable state and federal laws.

Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.

JOB DESCRIPTION

POSITION TITLE: Business Office/HR Manger
REPORTS TO: Executive Director
DEPARTMENT: Administration
LAST REVISED: 9/28/2020

PRIMARY DUTY Plan, direct and coordinate the supportive services of the facility, such as Accounts
Payable, Accounts Receivable, Medicare/Medicaid billing preparation, record keeping and Human
Resources. This position manages bookkeeping, payroll, human resources and other services integral for the facility’s operations.

ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Manages A/P, A/R, accounting and record keeping functions o Maintains current resident census data o Checks figures, postings and documents for correct entry, mathematical accuracy, and proper codes o Prepares and sends monthly resident account statements o Maintains resident accounts and ledgers o Prepares and delivers bank deposits o Maintains records required by licensing agencies o Assures accurate completion of admission forms, contracts, etc. o Compiles and prepares data and reports as required by corporate staff
  • May assist residents in filing for Medicaid benefits
  • Manages human resources functions o Acts as an on-site resource for employees and managers, answering employee inquiries and providing information for personnel actions, including, but not limited to, new hires, status changes, discipline, paid time off, leaves of absence and terminations o Arranges for advertising or posting of job vacancies, both internal and external o Processes background and reference checks for all new hires o Processes, verifies and maintains personnel related documentation, including new hire paperwork, job descriptions, leaves of absence, disciplinary documentation, termination paperwork and maintenance of licensing and certification requirements o Plans and conducts new hire orientations for new employees o Explains company personnel policies, benefits and procedures to employees or applicants
  • Manages payroll functions, including payroll processing o Maintains up to date payroll records, including new hires, status changes, pay rate changes, and terminations and resignations o Reviews time clock records and other information to detect and reconcile payroll discrepancies

o Tracks paid time off, including vacation, sick and personal leave, as applicable. o Issues and records adjustments to pay, related to previous errors or retroactive increases o Answers employee inquiries regarding their paychecks.

  • Reports any issues or problems that may arise to the Administrator
  • Complies with state, federal, and all other applicable health care, financial and safety standards
  • Assists families and other visitors as needed
  • Attends/completes required in-services and other required meetings
  • Completes online training as assigned in order to maintain company, state, and federal compliance
  • Responsible for all aspects of resident trust fund administration
  • Performs weekend manager duties as required
  • Performs other duties as directed

EDUCATION and EXPERIENCE an equivalent combination of education, training and experience will be considered.

  • High school diploma or equivalent; minimum of 3 years of previous experience in bookkeeping/human resources; or an equivalent combination of education and experience
  • Proficient in math and language usage with prior experience in bookkeeping and accounting principles
  • Previous experience in a long-term care environment preferred

SUPERVISORY REQUIREMENTS of this position are generally as follows:

  • Oversees the activities of all administrative and clerical employees, as necessary
  • Carries out supervisory responsibilities, including, but not limited to, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and terminating employees

KNOWLEDGE, SKILLS and ABILITIES which may be representative but not all inclusive of those commonly associated with this position.

  • Language Ability – Ability to read and interpret documents. Ability to write complex reports and correspondence o Written Communication - Writes clearly and informatively; able to read and interpret written information o Verbal Communication - Talks to others to convey information effectively o English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
  • Math Ability – Knowledge of arithmetic and algebra and their applications
  • Reasoning Ability – Ability to apply common sense understanding to carry out detailed written or oral instructions.
  • Customer and Personal Service – Knowledge of principles for providing customer and personal services.

This includes needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

  • Administration and Management – Knowledge of business and management principles involved in human resources and coordination of people and resources
  • Accounting — Basic knowledge of accounting principles and practices
  • Judgment and Decision Making – Considering the relative costs and benefits of potential actions to choose the most appropriate one
  • Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
  • Social Perceptiveness – Being aware of others' reactions and understanding why they react as they do
  • Problem Solving – Identifies and resolves problems in a timely manner
  • Interpersonal – Focuses on solving conflict, not blaming; maintains confidentiality
  • Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Quality Management – Demonstrates accuracy and thoroughness
  • Organizational Support – Follows policies and procedures; completes tasks correctly and on time
  • Adaptability – Adapts to changes in the work environment; changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events
  • Planning/Organizing – Prioritizes and plans work activities; advises for additional resources
  • Attendance/Punctuality – Ensures work responsibilities are covered when absent; arrives at meetings and appointments on time
  • Dependability – Completes tasks on time or notifies appropriate person with an alternate plan
  • Professionalism – Treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions

COMPUTER SKILLS/EQUIPMENT USED TO PERFORM THE JOB which may be representative but not all inclusive of those commonly associated with this position.

  • Desktop/Notebook computers
  • MS Office (Word, Excel, PowerPoint, etc.)

WORK ENVIRONMENT environmental or atmospheric conditions commonly associated with the performance of the functions of this job.

  • The employee may be exposed to bodily fluids and odors, dust or fumes
  • The noise level in the work environment is usually moderate

PHYSICAL ABILITIES commonly associated with the performance of the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is frequently required to talk or hear. The employee is regularly required to stand, walk, sit, stoop, kneel or crouch. The employee is occasionally required to use hands to handle or feel objects, reach with hands and arms, taste or smell
  • The employee must regularly lift and/or move up to 25 pounds
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • On call
  • Weekend availability

Ability to commute/relocate:

  • Feasterville-Trevose, PA 19053: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Microsoft Office: 1 year (Preferred)
  • Administrative experience: 1 year (Preferred)

Work Location: In person

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