ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead Business Process and Site IT team to identify and document business processes using process models (swim-lane, activity diagrams) including “as-is” (current state) and “to-be” (future state).
• Establish, lead, and maintain a Business Process Steering Committee
• Manage, Develop and Deliver Implementation plan for ERP solution and methodologies across operations (APAC, US & Europe).
• Perform as counselor and coach for ERP solution implementation.
• Update and manage ERP system to ensure it provides company with proper business solutions and accurate results.
• Analyze data processing modules and identify areas of enhancements and improvements.
• Provide procedures and reports to identify and resolve data integrity issues.
• Lead effort and manages the use of automated scripts for configuration items and migrating through for testing, environment syncs, and/or project release for go-live deployment.
• Leads effort to creates and updates documentation for items like functional specifications, operating procedures, configuration, testing scripts, test data sets, test materials, training etc.
• Manage engagement risk, project economics, planning and budgeting.
• Lead effort to provide training or overview of technology and changes.
• Troubleshoots operational and application issues.
• Track business results by performing cost-benefit analyses and monitoring production KPI’s.
• Demonstrate leadership skills and be able to communicate the vision of the company across all levels and manage teams’ performance.
• Demonstrates success working in a highly collaborative, cross functional environment with a track record of accomplishments with measurable business results.
• Work closely with senior management to coordinate Business Projects and build operating dashboards.
• Foster an environment that encourages others to seek out opinions, feedback and new ideas.
• Oversee the development and management of processing SOPs and operating plans to meet or exceed business objectives.
• Direct strategies and tactics for achieving financial objectives, based on business projections and budgetary goals.
• Combine analytical skills with strategic mindset to enable better business decisions.
• Make decisions considering the implications to the entire business.
• Identify and explore new solutions and opportunities to push the business forward.
• Provide input and guide staffing process.
• Participate in staff recruitment and retention activities.

SKILLS AND ABILITIES

• Consider the needs of external and internal stakeholders and incorporate them into new strategic plans.
• Responds effectively and efficiently to internal customers, maintain composure and objectivity in challenging situations.
• Makes commitments that are realistic and attainable with delivery on time and with high integrity.
• Possess excellent critical thinking, creative problem-solving and decision-making skills.
• Analytically and logically evaluate information, issues, and problems to generate a range of alternative solutions and courses of action with benefits, costs, and risks associated with each;
• Provide functional and technical leadership and hands-on support for the full ERP project’s lifecycle, from initial analysis through post-implementation support.
• Bring innovative ideas and technical solutions that maximize ERP functionality, which will require analysis and review of the business or legacy process.
• Make effective technical presentations to individuals and groups; Work effectively independently and as part of a team with minimum supervision and utilizing collaboration tools when project team members are in a different location.