How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Summary

The Michigan Data Collaborative (MDC) Business Systems Analyst (BSA) has independent responsibility to gather requirements, act as a subject matter expert (SME), communicate with end-users, and partner to deliver on projects in support of departmental strategic objectives. This role also provides general end-user support.

Key stakeholders and customers of this work include the Collaborative Quality Initiative (CQI) leadership members and external physician organizations (POs) who leverage the visualizations and reports. The business systems analyst leads conversations and conducts assessments to identify emerging business issues in partnership with the business owners.

Under the general direction of the Manager for the Project Management team in the Michigan Data Collaborative, in the Enterprise Data and Information Services (EDIS) division of Health Information Technology & Services (HITS) department, performs duties designed to maximize the delivery of business deliverables.

This position will report to the Manager of the Project Manager team in the Michigan Data Collaborative as part of the Enterprise Data and Information Services (EDIS) Division of Health Information Technology & Services (HITS).

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

Analysis:

• Perform data analysis and problem solving in a complex healthcare environment using clinical data. This includes data selection, manipulation, integration, and analysis with data from Michigan Medicine and other health organizations.
• Act as a liaison for internal and external customers to deliver and integrate clinical data to support quality improvement initiatives.

Requirements Gathering:

• Interact with customers (such as analysts, physicians, care managers, staff at all levels of physician organizations, etc.) to understand and define their information requirements and to create deliverables.
• Collaborate with the technical teams (such as software vendors) to define solutions and address requirements.
• Investigate and document project scope and requirements. Review, understand, and document the current processes and data sources to establish support.
• Develop requirement and specification documentation for data mapping and data transformation processes. Establish workflows which leverage the Health Information Exchange to benefit the overall delivery of data to CQIs.

Development:

• Collaborate with team members to develop measure specifications and report designs.
• Assist with defining best methods to collect, store, retrieve, and analyze data while translating business requirements into technical specification documents.
• Work with data architects to develop data model(s) which support the analytic requirements. Participate in data investigation and analysis with the goal of designing mapping logic between source systems.
• Test and understand the data and respond to questions on content and use of the data.

Communication:

• Communicate status of work to project leadership team members, and customers.
• Contribute knowledge of the healthcare industry, including knowledge of healthcare data and common issues, to team and customers.
• Participate in strategic planning for projects. Design and review technical solutions for new development and ongoing work.
• Track and manage commitments, both from the MDC team to business partners and from business partners to the team.
• Organize and facilitate meetings, review commitments/contracts, work with internal support personnel to complete required business processes.

Required Qualifications*

• Bachelor’s degree or equivalent combination of education and experience
• 2-3 years of professional experience

Desired Qualifications*

• Experience in requirements gathering and data analysis.
• Solid and effective written, interpersonal, oral communication, and presentation skills.
• Strong organizational skills with attention to detail.
• Excellent analytic and problem-solving ability.
• Ability to work effectively on a team.
• Willingness and strong aptitude to learn new technologies and assume increasing responsibilities.
• Ability to work in a dynamic development environment and adjust to changing priorities, processes, and project plans.
• Master’s degree in Public Health, Information Sciences, Data Science, Health Sciences, Business Administration, or related field.
• Experience with understanding and documenting workflows and clinical processes.
• Experience developing healthcare data-driven solutions for population health reporting and analysis.
• Experience in the healthcare industry with either provider, payor, HIE-related organizations.
• Experience resolving complex integration issues involving multiple technologies and business areas.
• Familiarity with analytic tools, business intelligence tools, and statistical packages.
• Familiarity with HIPAA and other healthcare information regulations and requirements.
• Familiarity with clinical coding standards.
• Familiarity with ticketing help-desk software such as ServiceNow.
• Understanding of various data model types (relational, dimensional, etc.)
• Knowledge of population management, evidence-based care reporting, healthcare cost and utilization reporting.?

Work Locations

This position is being made available with the ability for you to negotiate alternative work schedules and remote/on-site options to suit your work-life balance. Non-Michigan residents should inquire about potential employment while working remotely in a state other than Michigan. Apply to be part of a strong team that partners with our institution, community, and each other.

Additional Information

Benefits

We offer a benefits package that includes comprehensive training and career development opportunities, generous retirement savings plans, ample paid time off, and a wealth of family care support: https://careers.umich.edu/benefits

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

Vaccine Requirements

COVID-19 vaccinations are required for all students, faculty and staff working in the following areas: Michigan Medicine including the Medical School, Dental School, University Health Service or the Mary A. Rackham Institute. This includes those working remotely and temporary workers. More information on this new policy is available on the U-M Health Response.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.