Job description

McCalls' Catering and Events is looking for a dedicated Day-time Café Manager to operate and lead our Café team(s). We currently run seven high volume Cafés in San Francisco, and are looking to add a few more in the near future. We are a company with a reputation for high standards, client satisfaction and culinary delights. We have over 40+ years of Business experience in San Francisco. Come join our amazing team of highly motivated, talented and experienced hospitality leaders.

• Responsibility of the Café Manager includes, but not limited to:

Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence.
Ensuring that all café expenses are within budget and identifying ways to decrease operational costs.
Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.
Taking inventory of café supplies and ordering new stock as needed.
Recruiting, training, and supervising café staff.
Resolving customer complaints regarding food quality and customer service.
Suggesting new menu items based on customers' preferences and feedback.
Identifying strategies to retain and attract customers.

• Café Manager Requirements:

High school diploma, a Bachelor's degree or certification in business administration or business management is advantageous.
Proven management experience in the hospitality industry.
A food handler's license and ABC RBS certified
Sound knowledge of food health and safety regulations.
Strong business acumen.
Exemplary management skills.
Excellent organizational and time management skills.
Effective communication skills.
Vaccination is a requirement of the job and accommodations due to disability or religious reasons will be evaluated in compliance with prevailing regulations.
Exceptional customer service skills.
More detail about McCalls Catering & Events

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Restaurant type:

• Fast casual restaurant

Shift:

• 10 hour shift
• 8 hour shift
• Day shift

Weekly day range:

• Rotating weekends

Work Location: In person

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