Join our team and make a difference in peoples lives!

We're looking for a Cal-AIM Services Director for the Sacramento, CA area!

Our Philosophy

LifeSTEPS is committed to build thriving communities by empowering individuals and families through supportive housing and services. The STEP in LifeSTEPS stands for Skills Training and Educational Programs and is the heart of our mission. We believe community development is built One STEP at a time. Our vision is that every person served by LifeSTEPS will be empowered with the skills, resources, and support to maintain stable housing and break the cycle of poverty. Our founders believe that building affordable housing is only the first step. It is also essential to provide meaningful programs that empower people to move forward in their lives.

About us

LifeSTEPS, is a 501(c)(3) nonprofit charitable organization. It was founded in 1996 and currently has over 300 partnered affordable housing properties all over the state of California. We serve several regions from Sacramento, Bay Area, South Bay, Central Valley, LA Valley, Desert and LA South Region. We work with 90,000 residents all over the state and were on a mission to provide effective educational and supportive services to maximize the strengths of individuals and build resilient communities.

Our Benefits

In addition to meeting your passion for making a difference in the lives of those we serve, all employees will receive the following benefits:

• Competitive pay based on skill and experience
• Paid Holidays
• Paid Sick Leave
• Employee Assistance Program
• LifeSTEPS Perks Program

Benefit eligible employees working 30 hours per week or more will also receive:

• Medical, Dental Vision, and Life Insurance
• 401(k) plan
• Identity Theft Program
• Pet Insurance
• Paid Time Off

About the Position

The Cal-AIM Services Director will provide and manage Enhanced Care Management, Community Supports and CHWs services for Medi-Cal eligible adults (18 and older). Initially, clients will be referred from the Managed Care Plans (MCPs) contracting services from LifeSTEPS and as the program develops, clients will be also referred by LifeSTEPS from its own residents living in affordable housing and who are Medi-Cal and Medi-Care eligible. This position is responsible of the administration of Cal-AIM programs and functions in support of the Deputy Director, the Supportive Housing Services Team, specifically, the current ECM Team. This position is a member of Support Housing Services Team. Responsibilities include the hiring, development and performance management of support and professional staff and ensuring Cal-AIM services are provided in concert with the policies, procedures and regulations of the program.

Job Specifics:

• Official Job Title: Cal-AIM Services Director
• Job classification: Exempt, 40 hours per week
• Job location: This position will work out of our Sacramento, CA corporate office location

Core Duties:

• Promote a culture of organizational excellence using LifeSTEPS values through the Oz Principles.
• Assist the Deputy Director (initially) with the planning, reporting, forecasting, and all other administrative aspects of the CITED-PATH grant.
• Assist the Deputy Director with the development, delivery and performance of Cal-AIM Services (Enhanced Care Management, Community Supports and CHWs) in Los Angeles County.
• Assist with the expansion to other counties in 2024-2025.
• Create Policies and Procedures manual for Cal-AIM Services.
• Ensures administrative compliance with all program activities; while developing and implementing plans to continually meet productivity within budget.
• Directs the delivery of Cal-AIM services which includes the supervision of the outreach and engagement, intake process and completion of case records to ensure documentation meets agency and funding sources standards.
• Responsible for hiring, development and performance of support and professional staff ensuring the CITED-PATH grant and services contracts with all Managed Care Plans (MCPs).
• Responsible for recruitment/selection process, leadership and professional development, assignment of duties, approval of leave quests and expenses, performance management, reviews, recommendation and salary increases of staff.
• Ensures compliance and contractual obligations are met and to minimize disallowance of funds; provides on-site training to support staff in meeting workload requirements.
• Leads and participates in the development and submissions of Request for Information (RFIs), Letter of Interest (LOIs), Requests for Quotes (RFQs), Requests for Proposal (RFPs) and/or Grant Requests.
• Develops and maintains a collaborative relationship with agency network, county and state officials, funding sources and CPI (Collaborative Path Initiative) network.
• Other duties as assigned and as the Cal-AIM program is developed and expanded.

Education and/or Experience: The minimum qualifications and training for this position are:

• A Masters degree and 5+ years of management experience in the field of social, health and housing services or a Bachelors degree with 10+ years of management experience in the field of social, health and housing services.
• At least 5 years in the management and delivery of Cal-AIM or related services: outreach navigation, engagement, housing deposits, housing location, and housing retention.
• At least 5 years of experience in programs focusing on underserved populations, homeless and low-income individuals and families.

Are you ready to make a difference, stand behind and support individuals and families so they achieve their goals and become empowered to move forward in their lives? Apply today!!!

Please Note

LifeSTEPS values the diversity of the people it hires and serves. Diversity at LifeSTEPS means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, disability, age or covered veteran status. Please provide us with notice if you will require accommodations during the interview process.