Job description

THIS IS A HYBRID ROLE. CANDIDATES MUST BE PREPARED TO WORK IN THE OFFICE 3 DAYS PER WEEK AND REMOTELY 2 DAYS PER WEEK.

Customer Support Representative/Call Center - Wealth Management Operations

Duration: 6 months+ Contract to Hire role

Pay Rate: $19.17

Location: 4343 Easton Commons, Columbus, OH

Client Support Service Professionals handle incoming phone calls regarding various service inquiries on top-tier wealth management firm’s accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include the firm’s products and services, the firm’s website and mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.

Requirements

· Aptitude to multi-task and adjust quickly to change in a busy financial service center

· Ability to contribute in a fast paced, team-oriented environment.

· College Degree and/or previous call center experience

Job Type: Full-time

Salary: $19.17 per hour

Shift:

• 8 hour shift

Work setting:

• In-person

Ability to commute/relocate:

• Columbus, OH 43219: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Job Type: Full-time

Pay: $22.00 per hour

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work setting:

• Call center
• Hybrid remote

Ability to commute/relocate:

• South Jordan, UT 84095: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in South Jordan, UT 84095

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