Job description

BMW of San Francisco

Now Hiring Call Center Representatives

Come join an exciting and innovative team at BMW of San Francisco! We want individuals who are looking for a career, not just another job. We are committed to Growing our Company and Growing our People!

We are one of over 300 Lithia & Driveway (LAD) dealerships nationwide. If you are a customer service professional with great people and computer skills, APPLY TODAY to join us on the road to success!

Schedule:

• This is a Full-Time position.
• Monday – Saturday (Off Sunday + one weekday off)

Qualifications/Responsibilities:

Prior Experience isn’t required – WE WILL TRAIN YOU! If you’re ready to ignite your career, we have an opportunity for you in our Call Center department.

We’re looking for individuals who love working with the public and can easily deliver an empathetic & compassionate approach. Candidates should possess strong communication skills, love the thrill of being challenged to succeed, and enjoy working in a call center environment! This position requires individuals to be self-motivated, persistent, and able to perform at a fast pace. We do not cold call.

· Previous call center and/or customer service experience preferred

· Excellent verbal and written communication skills

· Proven ability to provide clients with a first call resolution

· Ability to develop strong client relationships and adjust as needed for each customer

· Bilingual English/Spanish – A PLUS

The CA base hourly range for this full-time position is $16.99 - $28.00 and is a draw against individually earned commission and performance incentives. The position is also eligible for bi-weekly commission + benefits. Our hourly ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum hourly range for new hire rates for the position across CA locations.

Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range for your preferred location during the hiring process. Please note that the compensation details listed in CA role postings reflect the base rate only, and do not include bonus, equity, or benefits.

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Job Type: Full-time

Pay: $16.99 - $28.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

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