BayCare Health System is currently in search of our newest Case Management Assistant who is passionate about providing outstanding customer service to our community.

The Case Management Assistant - Hospital, under the direction of Care Coordination department:

• Assist with completing tasks necessary to facilitate patient and family access to agencies, transportation services within and beyond acute care.
• Facilitate inboard calls and assist patients' needs to support care coordination in the ambulatory setting.
• Assist with distributing regulatory documents to identified patients
• Educate patients about the appeal process related to their discharge
• Perform multiple activities that support a seamless transition of patients from the inpatient hospital setting
• Knowledge of hospital processes and community service.
• Frequent contact with patients and patient representatives including but not limited to hospital staff, community resource agencies and payor representatives.

Specific Skills:

• Critical thinking skills
• Computer skills appropriate to position
• Interpersonal and customer service skills
• Written and verbal communication skills
• Work independently and with a team
• Multi-tasking and time management skills
• Knowledge of regulatory standards appropriate to position
• Collaborate and work with a team
• Identify problems, implement and/or recommend solutions

Why BayCare?

Our network consists of 15 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

Benefits:

Benefits (Health, Dental, Vision)

Paid time off

Tuition reimbursement

401k match and additional yearly contribution

Yearly performance appraisals and team award bonus

Community discounts and more

AND the Chance to be part of an amazing team and a great place to work!