Job description
The Case Manager/Navigator position is part of the Behavioral Health Services team at the 1930 Market Street Service Center and is responsible for providing case management and navigation services to individuals and groups who have substance use disorders, potential co-occurring mental health disorders and/or are living with HIV/AIDS, particularly long-term survivors, as well as individuals at risk of HIV. This position is part of a larger multidisciplinary behavioral health services team that includes psychiatrists, nurses, social workers, therapists, substance use counselors, case managers and psychologists.
This position provides case management services to individuals living with co-occurring diagnoses of substance use issues, mental health issues and medical issues, within a Harm Reduction philosophy. Motivational Interviewing, among other interventions, is utilized to help clients explore their relationship to their drug(s) of choice, address their ambivalent feelings about making changes to their use and creating client-centered, realistic and meaningful treatment plan goals for change. This position works under the clinical supervision of a licensed clinician and in conjunction with other teammates. This position will involve providing case management services consisting mainly of field work, home visits, outreach and navigation of clients—and successful linkage-to community services, assessing clients’ service needs and assisting clients with appropriate referrals (e.g., substance use treatment, housing, vocational and other mental health services) to reduce barriers to treatment. The position will also involve providing peer/supportive counseling to clients in the program. Additionally, the Case Manager/Navigator will assist clients in creating and meeting treatment plan goals and reduce barriers to care.
The final salary and offer components are subject to additional approvals based on UC policy.
To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (ucop.edu)
Please note: The compensation ranges listed online for roles not covered by a bargaining unit agreement are very wide, however a job offer will typically fall in the range of 80% - 120% of the established mid-point. An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.
For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
Department Description
The Case Manager/Navigator position is part of the Behavioral Health Services team at the 1930 Market Street Service Center and is responsible for providing case management and navigation services to individuals and groups who have substance use disorders, potential co-occurring mental health disorders and/or are living with HIV/AIDS, particularly long-term survivors, as well as individuals at risk of HIV. This position is part of a larger multidisciplinary behavioral health services team that includes psychiatrists, nurses, social workers, therapists, substance use counselors, case managers and psychologists.
This position provides case management services to individuals living with co-occurring diagnoses of substance use issues, mental health issues and medical issues, within a Harm Reduction philosophy. Motivational Interviewing, among other interventions, is utilized to help clients explore their relationship to their drug(s) of choice, address their ambivalent feelings about making changes to their use and creating client-centered, realistic and meaningful treatment plan goals for change. This position works under the clinical supervision of a licensed clinician and in conjunction with other teammates. This position will involve providing case management services consisting mainly of field work, home visits, outreach and navigation of clients—and successful linkage-to community services, assessing clients’ service needs and assisting clients with appropriate referrals (e.g., substance use treatment, housing, vocational and other mental health services) to reduce barriers to treatment. The position will also involve providing peer/supportive counseling to clients in the program. Additionally, the Case Manager/Navigator will assist clients in creating and meeting treatment plan goals and reduce barriers to care.
Required Qualifications
- Bachelor’s degree in a related field of Social Work, Counseling, Psychology and one year of experience or equivalent combination of education/experience.
- Within 1 year of employment, successful completion of San Francisco Department of Public Health Involuntary Hold 5150 certification training and maintaining continuous certification.
- At least 6 months of experience in providing case management services in professional/clinical setting
- At least 6 months of experience working within a multidisciplinary team.
Preferred Qualifications
- Lived experience as a consumer of behavioral health services
- Fluent in Spanish, with written and verbal proficiency and past professional experience utilizing Spanish in clinical work.
- 1 year of professional experience providing case management services to Black/African American and Persons of Color (BIPOC) clients
- Demonstrated commitment to Antiracism, Cultural Humility and Social Justice practices in clinical work
- Experience working within Harm Reduction treatment models, utilizing Motivational Interviewing interventions
- Certified, and/or registered, as Certified Addictions Treatment Counselor (CATC) or other addiction-related certification/registration through the California Association of DUI Treatment Programs (CADTP) or California Consortium of Addiction Programs and Professionals (CCAPP)
- Familiar with Avatar, ARIES, Epic and CBHS SF Mental Health and Drug Medi-Cal systems of care,
- Understanding of psychosocial issues facing the LGBTQ and HIV-affected communities.
- Experience working within Harm Reduction treatment models, utilizing Motivational Interviewing interventions
- Familiar with community-based case management services, linkage and/or intensive case management services.
- Knowledge of local SF based community resources for linkages to services
- Ability to work independently in non-office based and community settings in case management work.
- Excellent communication and interpersonal skills.
- Demonstrated excellence in reliability and attendance.
About UCSF
Pride Values
In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
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