CELINE is a fast-growing French and Leather-Goods Couture House that belongs to LVMH group driven by a new holistic and creative project led by Hedi Slimane, its Artistic, Creative and Image Director.

CELINE’s ambition is to become one of the most iconic luxury brands worldwide. To make this vision a reality we are looking for enthusiastic, agile and passionate personalities who are eager to evolve in a demanding environment.

CELINE is looking for a Client Relationship Specialist to join its SoHo Boutique, in NY!

YOUR WORK ENVIRONMENT

This position is responsible for supporting the sales process by processing client transactions, responding to incoming calls from clients, welcoming and host clients in the boutique

YOUR IMPACT

• Accurately process client transactions on the POS system.
• Gather client information in database.
• Verify the price of merchandise as necessary.
• Wrap and bag merchandise.
• Answer phones and ensure proper customer follow-up.
• Support store management with special ad hoc projects as needed.
• Assist in general housekeeping and the maintenance of the store image.
• Run merchandise and support shipping and receiving and inventory control as requested.
• Serve drink to clients.
• Support Client advisors.

KEYS FOR SUCCESS

Experience:

• 1+ years’ experience in a retail environment.
• Tech Savvy - ability to learn and use various software programs.
• Great communicator.
• Team work.

Competencies:

• Desire to work in a retail setting, with a focus on sales.
• Passion for luxury product with an appreciation for design.
• Customer service oriented.
• Ability to work a flexible schedule based on business needs which includes, evenings, weekends, and holidays.

Languages: Foreign Languages a plus.

OUR ENGAGEMENT

CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.

We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.

CELINE recruits and recognizes all types of talent and singularities.