Job description
About Us:
We are a locally owned franchised electronic device repair and sales store. Our mission is to provide high quality device sales and repairs with best in class customer service. We accomplish this through high integrity and accountability to our customers. We believe in having fun while taking care of our customers.
Who we are looking for:
We are looking for a team member that can match or exceed our team’s level of integrity and accountability. This team member should be focused on bringing high energy and motivation to our store. We need someone who enjoys and thrives in a team environment where all members of the team help one another to accomplish the stores repair and sales goals.
Desired Characteristics:
- Reliable (your teammates are counting on you)
- Accountable (everyone counts on you to do what you say)
- Enjoy learning new devices and technologies
- Enjoy working with and repairing handheld electronics
- Driven to do repairs right the first time every time
- Enjoy helping customers solve problems
- Building strong relationships with customers
- Thrive in a team environment
- Can maintain a calm positive and professional demeanor at all times
- Appreciation for working in an accountable environment
- Enjoy and use Facebook marketplace regularly
- Previous Assurant/CPR employee
- WISE Certification
- Apple system qualification proficiency
- Samsung ISP proficiency
- RepairQ POS (Point of Sale) Proficiency
Requirements:
- iPhone hardware repair experience
- Samsung hardware repair experience
- Macbook hardware repair experience
- IOS troubleshooting and data recovery experience
- Android troubleshooting and data recovery experience
- Mac OS installation and data recovery experience
- Customer service and point of sales experience
- Ordering/managing inventory
Job Types: Full-time, Part-time
Pay: $16.00 - $20.00 per hour
Schedule:
- 4 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
- Commission pay
- Tips
Work Location: In person
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