Do you speak Mandarin? Cantonese?

Are you looking for a WORK-FROM-HOME CUSTOMER SERVICE JOB? We need you!

Randstad is hiring three English and Mandarin-speaking Customer Service Reps to work for our client handling inbound calls from patients with questions about dental insurance and dental benefits.

After training, we offer flexible schedules. We will always try to find a schedule that works for our staff and business.

salary: $18.49 - $18.5 per hour

Work From Home! We are seeking Chinese Speaking Customer Service Representatives to join our team!

As part of our highly specialized Customer Service Team, you will be the single point of contact for our members and providers. The role of a Customer Service Representative is to provide caring and knowledgeable assistance to both members and providers

• Respond to customer inquiries in a courteous and professional manner regarding benefits and eligibility
• Provide accurate information to resolve internal and external member and provider inquiries
• Thoroughly and completely document all customer interactions.
• Educate customers and dental professionals on eligibility, benefits, claims payment, and authorizations.

Skills

• Mandarin
• Chinese (2 years of experience is required)
• Cantonese
• Call Center Support (2 years of experience is required)
• Customer Service (1 year of experience is required)

INTERESTED IN LEARNING MORE? APPLY NOW!

FOR MORE IMMEDIATE CONSIDERATION, PLEASE EMAIL A CURRENT RESUME TO iris.levy@randstadusa.com

TXT: Your name and CHINESE to 954-361-4744

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.