CHIP Programs Coordinator

Full Time
Chapel Hill, NC 27599
Posted
Job description
Posting Information

Department
Sch of Inform and Libr Science-370101

Career Area
Student Services

Is this an internal only recruitment?
No

Posting Open Date
03/31/2023

Application Deadline
04/06/2023

Position Type
Permanent Staff (SHRA)

Position Title
University Program Specialist - Journey

Salary Grade Equivalent
GN11

Working Title
CHIP Programs Coordinator

Position Number
20032533

Vacancy ID
P017202

Full-time/Part-time Permanent/Time-Limited
Full-Time Permanent

If time-limited, estimated duration of appointment

Hours per week
40

Work Schedule
Monday – Friday, 8:00 AM – 5:00 PM

Work Location
Chapel Hill, NC

Position Location
North Carolina, US

Hiring Range
$48,000 - $57,000

Pay Band Information
To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Position Summary Information

Primary Purpose of Organizational Unit
The School of Information and Library Science (SILS) seeks to advance the profession and practice of librarianship and information science, to prepare students for careers in the field of information and library science, and to make significant contributions to the study of information. We educate innovative and responsible thinkers who will lead the information professions. These future leaders will be equipped to discover principles and impacts of information, create systems, techniques, and policies to advance information processes and services, and advance information creation, access, use, management and stewardship to improve the quality of life for local, national, and global communities.

The School’s programs are among the top ranked by the US News and World Report, and the School is internationally known for its outstanding research, teaching, and service. We offer multiple Bachelor, Masters, and Doctor of Philosophy degrees as well as a variety of dual degree, professional, certificate and online programs for personal enrichment at any stage of a students’ academic career (https://sils.unc.edu/programs). We are a proud interdisciplinary campus partner leading the Carolina Health Informatics Program (CHIP); Center for Information, Technology, and Public Life (CITAP); and The Knowledge Trust. We have proudly staffed the Environmental Protection Agency (EPA) Library since 1975.

The Carolina Health Informatics Program (CHIP) is an interdisciplinary research and training program that plays a key role in fulfilling UNC-Chapel Hill’s commitment to improving human health through health informatics research, data sharing, development, and education. We draw faculty, health care professionals, and students from across the UNC campus to conduct basic and translational research and to offer graduate training in health informatics for scientists across the disciplines and for clinicians in medicine, nursing, public health, dentistry, and pharmacy.

The Center for Information, Technology, and Public Life (CITAP) is a research center dedicated to understanding the growing impact of the internet, social media, and other forms of digital information sharing in the context of the people who design, use, and govern them. CITAP conducts original research that illuminates how people, technology, and power intersect. Our topics of study include: how inequalities are coded into new technology systems, networked communities and how people come together online, platform governance, and identity and disinformation. We take a holistic approach grounded in history, society, culture, and politics to the study of technology platforms and information systems.

Located in Research Triangle Park (RTP), SILS provides professional library services to the EPA’s largest research facility, where investigators focus on air pollution and its effects on human health and the ecosystem. The Library’s collections and services provide exposure to and experience with a wide range of materials, including biomedical, toxicological, and chemical information; engineering literature; government documents; and basic management and computer information. The EPA-RTP Library internship has been a cornerstone of the library’s service model since 1975. The library is staffed by a mixture of full-time professional librarians and up to eight graduate student interns.

Position Summary
This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station.

The Carolina Health Informatics Program (CHIP) Coordinator position serves as the main program contact for the CHIP PhD and Postdoc programs and will plan and coordinate day-to-day activities, problem-solve process and procedural issues, and serves as a program assistant. This position will coordinate technical processing functions within the Carolina Health Informatics Program serving as the process and procedural expert,and will coordinate the day-to-day functions. This includes interpreting and communicating program information and policy and procedures, planning and organizing activities, providing customer service to clients, maintaining business accounts and records, and executing admissions and registrations process.

Serve as a process and procedural expert for potential/current CHIP applicants, and existing CHIP students. Facilitate student registration and maintain student records to track and communicate student’s degree progress checks. Serves as the main CHIP program contact, plan and coordinate day-to-day activities, and problem- solve process and procedural issues. Provide calendar management and administrative support to the Director of CHIP.

Minimum Education and Experience Requirements
Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Required Qualifications, Competencies, and Experience
  • Application and intermediate knowledge of office practices and procedures
  • Intermediate experience with basic software tools such as Microsoft Word and Outlook
  • Effective phone and email etiquette skills
  • Must be able to communicate effectively in both written and verbal form
  • Must maintain confidentiality of work-related information and materials
  • Must establish and maintain effective working relationships
  • Excellent customer service skills
  • Displays regular and predictable attendance
  • Knowledge of document-imaging technology
  • Must be able to maintain current websites
  • Requires meetings on, across and off campus from designated worksite

Preferred Qualifications, Competencies, and Experience
  • Experience working with graduate level students
  • Prior administrative support experience
  • Strong communication and organization skills
  • Experience with Microsoft Excel and PowerPoint
  • Three to five (3-5) years relevant experience, including executing student program activities such as curriculum and program-level advisement preferred.

Required Licenses/Certifications

Special Physical/Mental Requirements

Campus Security Authority Responsibilities
This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.

Position/Schedule Requirements

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