About Town and Country Animal Hospital

At Town and Country Animal Hospital, we strive to provide the highest quality Veterinary care with compassion and an emphasis on partnering with our clients to give their dog or cat the healthiest life possible.

Client Service Representative

As a Client Service Representative, you will play an important role in the day-to-day operations with Companion Pet Partners. By adding value to an efficient organization dedicated to quality care and extraordinary service, you will perform a variety of clerical and customer service work in providing support to the hospital. We are looking for a friendly, team-oriented person, who has CSR Veterinary experience, with excellent customer service skills!

Duties And Responsibilities

• Greet clients in a friendly, professional, and positive manner

• Answer phone system and direct calls accordingly

• Schedule and confirm appointments

• Check patients in* the hospital according to schedule and prepare patient files

• Scan or otherwise record medical records

• Keep lobby and reception areas organized and neat

• Obtain deposits and other payments from clients

• Process credit applications

• Must be able to lift and/or move up to 25 pounds

• Use email system

Knowledge and Skills

• Excellent customer service

• Multi-tasking

• Verbal and written communication skills

• Active listening

• Good communication

• Organizational

• Computer Skills

• Education and Experience

• At least 1 year experience in the Veterinary field

• High School Diploma/GED

• Experience as a CSR in the Veterinary field

What we Offer

Town and Country offers competitive compensation as well as a benefits package which includes medical, dental, vision, PTO, and 401(k)

Town and Country Animal Hospital is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, religion, gender, marital status, gender identity, sexual orientation, veteran status, disability, age, or other legally protected status.