Clinical Liaison On-Call

McLean Hospital is a comprehensive psychiatric hospital committed to providing easy access to superior quality, cost-effective mental health services in the Boston area, Massachusetts and beyond. Since 1811, McLean Hospital has been a world leader in the treatment of mental illness and chemical dependency, research into the cause of mental illness and the training of generations of mental health care providers. McLean's multidisciplinary programs treat a broad range of psychiatric illnesses across the full continuum of care.

The Harvard Brain Tissue Resource Center (HBTRC) has been established at McLean Hospital since 1978, as a centralized resource for the collection and distribution of human brain specimens for brain research. Research over the past decades has shown that the study of human brain tissue is essential to increasing our understanding of how the nervous system functions. Genetic, molecular, and anatomical studies on the human brain, focusing on the biological nature of the severe psychiatric and neurological illnesses, are emerging, thanks to the efforts of the HBTRC, dedicated investigators and the generosity of a growing number of brain donors and their families.

Please visit our website at https://hbtrc.mclean.harvard.edu/ to learn more about the work being done at the HBTRC

JOB DESCRIPTION:

Clinical Liaison performs a variety of duties related to Donation Coordination during office hours and On Call, maintenance of the Donor Registry, analysis of clinical data, and data entry related to donor and prospective donor information. Directly reports to the HBTRC Director and Project Manager.

• Maintains relationship with donor families, including addressing specific queries and sending out documentation requested by families such as neuropathological reports when appropriate.
• In the context of efforts to increase brain donation awareness and brain disorder advocacy, participates in outreach activities and fundraising. Assists in the ordering and distribution of promotional material.
• Is principally responsible for the HBTRC collection and analysis of medical records to provide demographic, behavioral, and clinical information to investigators and NIH. This includes data entry and running queries using the HBTRC database and Access forms used for NIH uploads
• Utilize structured clinical assessment batteries to facilitate the accurate diagnosis and severity of symptoms of psychiatric and neurological disorders
• Interacts with potential donors and their families with regard to brain donation, neuropathology reports and registrations
• Participates in outreach educational activities
• Coordinates brain donations during office hours and off-hours (1 week shift every 5-6 weeks).
• Contributes to preparation and updates of standard operating procedures (SOPs) relevant to his/her responsibilities
• Uploads and stores electronic medical records
• Assists in the tracking and storage maintenance of new and older donor case folders and medical records stored in-house and at an off-site storage location
• Other duties as assigned

All McLean team members are expected to consistently demonstrate our values of integrity, compassion, respect, diversity, teamwork, excellence and innovation in their work activities and interactions.

QUALIFICATIONS:

BS or BA degree or equivalent experience required.

One year of experience required.

SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:

• Personal and communication skills related to interact effectively with patients from varied backgrounds and their families, clinicians, researchers and other team members.

• Requires basic understanding of HIPAA regulations, patient confidentiality and IT security. Must possess integrity to maintain confidentiality and respect for subjects’ rights and individual needs

• Requires substantial, demonstrated ability in exercise of judgement, discretion, independent action and initiative, and excellent analytical and communication skills.

• Experience with computational modeling and clinical database programming is strongly preferred

• Proficient with Microsoft Office, Excel. Must demonstrate attention to details and accuracy in data entry.

• Experience in the medical environment, knowledge of clinical terms particularly related to psychiatry and neurology and pharmacology, experience related to clinical record use are strongly preferred

It is the policy of McLean Hospital to affirmatively provide equal opportunity to all qualified applicants for employment and existing employees without regard to their race, religion, color, national origin, sex, age, ancestry, protected veteran status, disability, sexual orientation, gender identity or expression, pregnancy or a condition related to pregnancy including, but not limited to, lactation or the need to express breast milk for a nursing child, or any other basis that would be in violation of any applicable law or regulation.