Commercial Lines CSR Billing Help Desk - Remote
Full Time
Raleigh, NC 27608
Posted
Job description
Hi we’re HUB . We are proud to be ranked 5th among the world’s largest insurance brokerages, advising businesses and individuals on how to prepare for the unexpected. At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our clients and organization.Are you a Commercial Lines Account Manager that handles heavy agency billing? If yes, are you ready to move on up and use your expertise to help your fellow Account Managers? Read below for the details of the most exciting and rewarding job of your career.
The Accounting Resource Center (ARC) is the Accounting Help Desk for Hub International's centralized accounting teams. The ARC’s customers include the branch servicing teams, branch leaders, and the branch finance teams.
About You
- Do you love to help, train, and support your teammates?
- Are you the go-to in the office for the "How do I?" questions? And do you always have the answers?
- Are you good at problem solving and enjoy researching issues to find the answer?
This role is not about doing "accounting", it is about helping, teaching, and supporting the servicing teams for all things accounting such as:
- Assist Account Managers with billing corrections so that agency bill carriers can be paid
- Research missing commission or mis-posted direct bill commission
- Research Cash application issues such as mis-posted Insured’s payments
- Research and report back to the servicing teams "what went wrong"
- Preferred 2+ years of experience in insurance accounting directly related to Carrier/Broker Payables, Cash Application or Direct Bill OR 3 plus years as a Commercial Lines Account Manager with heavy agency billing experience or work in an Agency Bill unit.
- Excellent verbal and written communication skills
- Epic or Tam experience a plus
- Strong Customer Service Skills and enjoy working with people
- Understand that teaching someone how to find the answers is more important than just providing the answer
- Strong critical thinking and problem-solving skills
- Good eye for detail.
- Be able to work independently and provide results.
- Work well with a remote team
\#Remote
Department Accounting & Finance
Required Experience: 2-5 years of relevant experience
Required Travel: No Travel Required
Required Education: Bachelor's degree (4-year degree)
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.
EEOAA Policy
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We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 orUSRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Hi, we’re HUB.
In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.
When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.
And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.
About HUB International
Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.
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