Job description

THE OPPORTUNITY:

The Commercial Lines Department Manager will manage the Commercial Lines department. Asset (Client/Account and Employee) Growth and Retention are two of the most important measurements. Provides mentorship and training to reach highest service levels, competencies in product knowledge, systems and procedures and works with producers (if applicable) and management to maintain synergy with HUB corporate goals, our carrier requirements, and the needs of our clients.

RESPONSIBILITIES:

• More than 50% of each day, utilize independent and discretionary judgment with regard to management of assigned accounts
• Manages service staff to ensure we’re providing top level performance on the Account Management’s day-to-day responsibilities. Making sure all employees are successfully managing the renewal & marketing process for existing accounts. Measuring and monitoring their duties, which include, but are not limited to, underwriting and evaluation of client’s programs, timely renewal, marketing, forecast, utilization and other client reports as needed throughout the year. Ensure systems are being utilized appropriately, and will provide training in systems, and job knowled
• Ensures that all Account Managers are providing strategic support and direction to HUB clients including but not limited to short and long-term planning and overall consulting strategy and approach.
• Works with producers and account management to manage the renewal & marketing processes, procedures, and practices according to established HUB systems and guidelines.
• Leads regular staff meetings to keep employees abreast of new and changing information, and to provide educational material as needed/required.
• Performs regular file audits on employees, and performance evaluations. When necessary, provide counseling to employees who require improvement in their job performance.
• Fosters a positive and mutually supportive working environment, in order to provide the best possible client service and producer support.
• Maintains the role of Account Manager in servicing Commercial lines book of business within group for producer or team of producers, as needed.
• Responsible for providing assistants and service teams with all the necessary information needed to perform tasks delegated to perform to the minimum level of our “Best Practices”.
• Maintains controls on renewal expirations and binders. Checks policies, endorsements and other policy documents for accuracy.
• Coordinate with producer and/or accounting department in collecting premiums promptly or taking action in accordance with agency credit program.

WHAT YOU BRING TO THE TABLE:

• College Degree strongly preferred
• 5-7 years of Commercial Lines experience within a brokerage environment
• Demonstrated computer proficiency
• Proven leadership skills
• Excellent analytical, negotiating, and organizational skills. Technical expertise in property, general liability, workers' compensation, umbrella, and specialty coverage.
• Property/Casualty License required (active and in good standing)
• Continuing education as required by California State law.
• Pursuit of insurance technical education: CIC, AAI and or CPCU/CLU, ARM, CISR, ACSR, AICS, etc.

WE ARE THE PERFECT FIT IF YOU:

• Are seeking a progressive work environment at a rapidly growing organization
• Have a desire to help others protect their future
• Have an entrepreneurial spirit and are challenged by the opportunity to grow the business
• Are focused on learning and development to enhance your industry knowledge and expertise
• Are a self-starter willing to invest time and energy to learn the technical aspects of our business
• Believe in integrity and building success by developing relationships with others

The expected salary range for this position is $85,000 to $115,000 / yr. and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.

Job Type: Full-time

Pay: $85,000.00 - $115,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Contract type:

• Permanent

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

License/Certification:

• Property & Casualty License (Required)

Work Location: In person

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