Mobilitas Insurance Company is a wholly owned subsidiary of CSAA Insurance Group. At Mobilitas, our mission is to reinvent insurance in the mobility space. Our adjusters process both commercial auto and specialized personal lines auto claims.

We’re looking for enthusiastic team members with adjusting experience to help us reimagine and push the boundaries of insurance.

Hablas Español? Estamos buscando agentes de reclamaciones bilingües!

Learn more about Mobilitas! https://mobilitasinsurance.com/

We are actively hiring for Commercial and Specialty Auto Claims Adjusters!

Role Details:

Our Commercial and Specialty Auto Claims Adjusters’ responsibilities include handling non-injury claims for commercial accounts and personal lines non-standard products.

Responsibilities:

• Manage a large inventory of claims ranging from minor to moderate complexity.
• Answer inbound calls, open claims, acquire loss details from all involved parties and:
• Investigate, evaluate, negotiate, and settle auto and property damage claims for commercial rideshare, commercial GIG economy and/or personal lines non-standard products.
• Explain policy, coverage, and appropriate course of action.
• Arrange and pay repair, rental, towing, total losses and negotiate storage.
• Document claim files, send correspondence, and communicate with all parties involved.
• Work from a diary system to review and resolve claims within state compliance guidelines, policy provisions and standard operating procedures.

Training Schedule:

• Paid virtual training starts on June 26th and consists of a combination of classroom and on-the-job training. The training schedule is Monday through Friday from 8 a.m. to 5 p.m. pacific time. (This summer class date may be subject to change).

What would make us excited about you?

• Mobilitas is a place where everyone can grow. So, however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come to work every day and you meet most of the requirements below (not all).

• High School Diploma or GED required.
• 6 -12 months of adjusting experience.
• Flexibility to support Pacific Time operating hours of 5:30am to 7:00pm.
• Ability to support weekend shifts as needed.
• Capability to complete training and perform the job in a remote setting as required.
• Strong computer navigation skills.
• Outstanding interpersonal skills.
• Ability to handle several tasks simultaneously.
• Shows respect for differences through excellent communication skills with people from an array of backgrounds.

Mobilitas Careers

At Mobilitas, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.

Join us if you…

• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
• COMMIT to being there for our customers and employees.
• CREATE a sense of purpose that serves the greater good through innovation.

Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at: Benefits (aaa.com)

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join us: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us. If a reasonable accommodation is needed to participate in the job application or interview process, please contact TalentAcquisition@csaa.com.

As part of our values, we are committed to supporting inclusion and diversity. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs. CSAA Insurance Group is an equal opportunity employer.

We have a location-based compensation structure. Salaries are calculated based on county of residence. The full hourly rate range across all states we hire in is: $24.06 - $36.44. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 7% of eligible pay.

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role. We will also disclose the hourly rate range based on your location.

Please note we are hiring for this role remotely anywhere in the United States except for California, Hawaii and Alaska. Must have authorization to work indefinitely in the US.