Job description
Trafford Council
Trafford Town Hall, Talbot Road, Stretford, Manchester, M32 0TH
Salary – 28,226 – 30,095 depending on experience
Salary Grade – Band 6
Working Pattern -
Full Time
Working hours – 36.25
Contract type –
Fixed Term
Until 31
st
October 2023
About us
Trafford Council and its partners in the public, private and third sectors are embarking on a Vision which sees us working together to close inequality gaps and maximise Trafford’s huge potential. Our vision is working together to build the best future for all our communities and everyone in Trafford.
Trafford really is a great place to work. With a positive permission culture, we embrace innovation and encourage performance. We’re keen to recruit someone with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.
We recognise that having a diverse workforce is essential to bringing fresh ideas and perspectives to our Council, so we particularly welcome applications from minority, marginalised and diverse groups, and we in turn promise a fair and unbiased recruitment process.
We currently have an exciting vacancy within the Older People’s Residential and Nursing Commissioning Team supporting our commissioned providers to enable us to continue to build on our success and bring new experience, knowledge and ideas into the team.
About you
Are you passionate about adult’s health and wellbeing and have a passion for helping vulnerable adults? Do you want to work in a lively and fast paced environment where no two days are the same? Do you have an understanding, knowledge and experience of commissioning? Do you have an understanding of CQC Regulatory Requirements and Good Practice? Are you able to form professional relationships? Then we would like to hear from you!
Your style and approach will reflect our values and behaviours. You will be committed to continually learning & improving the way you do things to ensure effective outcomes; valuing and respecting others’ contribution, you will work together to deliver service; you will take ownership of your actions and strive to getting things right first time and learn from when things do go wrong; you will enjoy taking personal responsibility to resolve issues and change what you do and how you do it to make a difference.
You will be organised and efficient, with excellent communication skills, the ability to develop positive, professional relationships with a range of internal and external stakeholders and you will have good attention to detail. An understanding of commissioning is desirable and experience of working in an adult social care setting, using systems such as Liquid Logic and ContrOCC would also be helpful for this role.
About the Role
The Commissioning Support Officer role is a varied and key role in the All Age Commissioning Team of the Integrated Commissioning Directorate within the local authority. Supporting the role of the Commissioning Officer and Specialist Commissioner.
The successful candidate will provide support across the full commissioning cycle in relation to the older people’s residential and nursing provision. You will manage a portfolio of Trafford Care Homes in respect of Quality Assurance, utilising internal methods to benchmark quality and good practice and evidence for improvement work.
You will be required to have experience of Commissioning and Social Care within the field of Residential and Nursing, Discharge to Assessment.
You will have the ability to develop strong, effective and mature working relationships with key stakeholders including provider organisations to help ensure the delivery of appropriate services.
You will keep up to date with the relevant regulations, policy and legislation relating to Care Standards. As a Commissioning Support Officer, you will work within a small team, supporting the Commissioning Officers to effectively manage contracts and oversee the performance and quality of provision within Trafford. This includes but is not exhaustive.
- Completing quality assurance audits with providers and making recommendations regarding quality improvement.
- Overseeing quality improvement methods to provide assurances to senior leads.
- Supporting with financial reconciliation, billing and invoicing issues and negotiations.
- Supporting and investigation whistleblowing concerns, complaints, and safeguarding issues
- Liaising with health and social care colleagues to support discharge arrangement barriers.
- Ensuring that all services, internal and commissioned, deliver efficient and effective interventions which are evidence based and able to demonstrate impact and outcomes;
- Supporting the implementation of commissioning arrangements for services, working across all relevant council, health and partner agencies.
- Tackle and resolve complex issues through strong leadership and effective partnership working across the council, Health and partner agencies.
- Support the procurement of new contracts and developments.
Additional Information
The core working hours are usually between 8.30am and 4.30pm, from Monday to Friday, but there is sometimes a requirement to work evenings or weekends and there may be a requirement to work between Christmas and New Year
You will have flexibility in terms of hybrid working at home and in the office and will be required to attend the office for relevant team days.
For more information please contact:
emma.kilvert@trafford.gov.uk
About the benefits
You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centred and values based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford.
A DBS check with adults barred list check will be required.
Trafford recognises the importance of staff wellbeing and offer a number of initiatives for staff including mental health first aiders, staff network groups (LGBT+/Carers/BAME/Disability) and health and wellbeing events.
Our great benefits include:-
Local Government Pension Scheme
Home Technology Scheme
Car Lease Scheme
Cycle to Work scheme
Simply Healthcare
Employee Discount Scheme - 'Perks at Work'
Car Lease Scheme
Cycle to Work scheme
Simply Healthcare
Employee Discount Scheme - 'Perks at Work'
To view more about our awards and benefits please visit:
The Council needs to hold and process information about employees, workers and other individuals as appropriate, for various reasons. With the General Data Protection Regulations coming into force we have in place a new privacy notice for staff, contractors, volunteers, trainees, those on work experience and job applicants.
http://www.trafford.gov.uk/about-your-council/data-protection/privacy-notices/Service-Level-Privacy-Notices/Recruitment-Employment-Privacy-Notice.aspx
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