Job description
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New Freedom Project’s Communications Specialist mentors individuals who are incarcerated and works with these individuals to help them make positive life choices during their transition to re-entry within the community.
Duties and Responsibilities:
- Receive mail daily, entering all new accounts in Salesforce, and keeping records of all incoming, outgoing, email, and phone communications.
- Read and respond to letters received in a timely fashion and send out curriculum as indicated.
- Scan all incoming and outgoing communications to identify anything pertinent to each participant’s account.
- Monitor participants’ disciplinary infractions to help keep them on the right track and monitor how they are doing.
- Offer resources and help applicants plan for their release, by referring them to the housing that best meets their needs, as well as assisting with other re-entry preparations.
- Answer calls from DOC, Parole, Probation, family members, and community, helping to guide them accordingly.
- Correspond with DOC staff, currently incarcerated individuals, and community groups.
- In addition, all other duties as assigned.
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Want to work where you will help to restore lives and make a difference in our communities? Come serve alongside us at New Freedom! We offer rewarding pay and total rewards, such as:
- Paid Time Off (PTO)
- Paid Sick Time (PST)
- Holiday Pay
- Low-cost Medical, Dental, Vision, Flexible Spending Account, and Life Insurance
- FREE Employee Assistance Program and Employer-Paid Short-Term Disability
- 401k
- FREE meals/snacks/drinks each shift
- FREE in-house gym and personal training services
Join our AMAZING team and apply NOW!
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Additional Notes:
New Freedom Ops LLC and GCHH is an Equal Opportunity Employer, a drug free workplace, and complies with Veteran and ADA regulations as applicable.
Experience
Required- Excellent communication, organizational, time management, and critical thinking and problem-solving skills required
- Effectively demonstrates versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
- Effectively collaborates and works within a team, while also effectively demonstrating the ability to take initiative and work well individually
- 1 year(s): Thorough understanding of recovery and/or 12-step program principles required
- 2 year(s): Incarceration and/or D.O.C. re-entry experience
- Successful clearance of pre-employment criminal/county/state background check
- Successful clearance of pre-employment drug and alcohol testing
- Successful clearance of annual TB PPD testing
- Valid AZ driver’s license may be required
- Successful clearance of annual MVR may be required
Education
Required- High School or better in General Studies
- HS Equivalency or better in General Studies
Licenses & Certifications
Required- CPR/FA Certification
- PST Certification
Skills
Required- Computer/Technology Literacy
- Lived Experience
Motivations
Required- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Self-Starter: Inspired to perform without outside help
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