Job description
Do you love helping people through difficult situations?
Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!
As a valued SERVPRO® Franchise team member, you will receive a competitive pay rate, with opportunity to learn and grow.
Primary Responsibilities
- Customer and Client Satisfaction
- Oversee and ensure customer and client satisfaction.
- Division Management
- Monitor volume of work.
- Develop departmental budgets for General Manager or Owner approval.
- Assist in finding and vetting subcontractors.
- Manage all aspects of construction division.
- Operations Management
- Manage daily operations of construction team.
- Validate potential construction leads.
- Assign leads/projects to construction managers and superintendents.
- Ensure construction team follows proper work process.
- Review and evaluate estimates created by construction managers.
- Perform tasks within the project management process to assist construction team as needed (i.e. high volume, large project, etc.).
- Assist construction managers with budgeting and bidding.
- Communication Management
- Conduct weekly Work-in-Progress meetings with construction team.
- Ensure two-way communication with the mitigation division.
- Team Management
- Manage individual team members who work together to process construction projects.
- Train construction team members.
- Conduct periodic performance reviews with individual construction team members.
- Ensure employee compliance with all Company policies.
- General
- Be familiar with and able to execute all roles and responsibilities of the Construction Coordinator, Construction Superintendent, and Construction Manager.
- Previous construction management experience.
- Excellent organizational and leadership skills.
- Ability to meet established production goals and maintain profitability.
- Effective written and oral communication.
- High school diploma/GED
- Project Management Professional (PMP) certification preferred
Benefits
401(k)
401(k) Matching
Dental Insurance
Health Insurance
Health Savings Account
Paid Time Off
Referral Program
Retirement Plan
Vision Insurance
SERVPRO of West Sterling Heights is an EOE M/F/D/V employer
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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