Job description
Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.
Time Type:
Regular
Job Description :
About Our Company
Breezeline is a dynamic, innovative company providing the very best Internet, TV, and Voice service to the US markets we serve. We Are ‘
Above And Beyonders’, who consistently strive to surprise and delight our customers by doing the unexpected. We continually look for new and better ways to enrich our customers’ lives through connected and memorable experiences.
As the 8th largest Internet provider in the United States, Breezeline provides
Internet, TV, Voice, and enterprise business services to more than 1.3 million business and residential customers across thirteen states. Headquartered in Quincy, MA, Breezeline is a wholly-owned subsidiary of Cogeco Communications Inc. (TSX: CCA).
Why Work At Breezeline?
As one of the country’s fast-growing Internet service providers, Breezeline offers our colleagues a vibrant workplace culture and excellent career opportunities. As a proudly diverse and inclusive organization, we believe that every person’s unique individuality should be welcomed and celebrated, and their abilities and potential should be honored and recognized. It is a key part of our culture to actively promote opportunities internally to ensure that you are never static in your career with us.
Internal Values – How we act
We’re proud that Breezeline is unlike any other employer in the industry. We work hard, but we never lose sight of the big picture. We understand that our colleagues are looking for more than just a great job – they want an extraordinary life – and at Breezeline, we want to make that a reality.
And here is how we do it.
Fun: We laugh a lot. It makes every day brighter, and if you don’t love what you do, you’re not doing it right.
Job flexibility: We think everything you do matters – at work and home.
Discounted services: We offer our customers some fantastic services, and we think you deserve to enjoy them in your home, too.
Total Rewards: Let’s be honest, everyone wants to make a good salary. We offer attractive total rewards and a great culture to go along with it. We’ve got you and your family covered with one of the best packages in the business.
Career evolution: At Breezeline, you get more than just a job. You get all the tools you need to learn, grow, and achieve your career goals!
Cutting-edge technology: Do you have a passion for technology? Great, we do, too. At Breezeline, you will get the opportunity to manage, influence, play, create, fix, and re-shape the industry
Duties and Responsibilities:
Essential duties and responsibilities include but are not limited to those listed below:
Essential duties and responsibilities include but are not limited to those listed below:
- Manages the strategic partnership between Field Operations and the
- Conducts critical analysis necessary to support all aspects of the vendor relationship;
- Serves as primary contact for issues and concerns with vendor's performance;
- Provides strategic guidance, direction, and recommendations regarding geographic
- Leads contract review and negotiations; evaluating alternatives for best cost and service
- Establishes and monitors performance expectations and critical deadlines and
- Identifies any problems or issues occurring with the vendor, and facilitates timely
- Drives consistency and standardization of methods and practices for all partners within
- Maintains constant communication to maintain a high level of effectiveness (internal
sales/marketing, dispatch and other field departments in accomplishing vendor
integration goals
- Leads operational meetings between Breezeline and the vendor
- Monitors the financial aspects of the vendor relationship, reviewing invoices for
- Serves as a liaison for communicating and implementing process changes; and
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Experience/Skills Needed:
- Minimum of 2-5 years of field service management or project management experience
- Experience in managing a strategic partner relationship is preferred
- Must be able to effectively manage a project from start to finish, and manage multiple
- Must be able to understand and create a budget
- Must be very detail oriented, able to multitask efficiently, and have proven ability to
- Must possess the ability to work independently (self motivated), and adapt work
- Must be able to manage information in a confidential manner
- Must possess excellent communication skills (both verbal and written), with proven
- Must be able to effectively communicate with all departments and at all levels of the
- Must possess the ability to create and present information to groups of varying sizes
- Must possess the ability to effectively analyze problems and reach the appropriate
Computer Skills:
- Must possess strong computer skills, with proven ability to learn new applications
- Microsoft Office skills (Word and Excel), as well as Google (Forms and Sheets) are
- Must be able to manipulate data as required for reports, presentations, etc.
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions.
- Must be able to perform computer functions and operate routine office equipment
- Regularly required to talk and hear
- Required to use hands to type, handle objects and paperwork
- Required to use close vision and be able to focus
- Must be willing and able to travel up to, but not limited to, 2 weeks in a 4 week month,
Available Benefits:
- Competitive salary
- Medical coverage (including prescription and vision plans)
- Dental coverage
- Life Insurance (1x salary at no cost to employee)
- Long and short-term disability insurance (no cost to employee)
- Voluntary employee, spousal, and child life insurance
- Company recognized Holidays with additional Floating Holidays
- Paid Time Off (PTO) programs
- Comprehensive Flex Work Policy
- 401(k) plan eligibility (company match 50% up to 5% of eligible contributions)
- Participation in the Employee Bonus Plan
- Participation in the Cogeco Stock Purchase Plan
- Complimentary and discounted broadband services (for those in our service area)
- Tuition Reimbursement
- Headspace Membership
- Opportunities for LinkedIn Learning subscriptions for select colleagues
Location :
Columbus, OH
Company :
Breezeline
At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.
By creating a culture where all our colleagues can bring their best selves to work, we’re doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.
If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at
inclusiondiversite@cogeco.com
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